Community Assistant Practitioner - Therapy
Norfolk Community Health and Care NHS Trust
If you're looking for a job in the NHS in Norfolk, NCH&C is an excellent choice.
The South Urgent Community Response Team (UCR) is a service which works 7-days a week offering a range of nursing and therapy services across South Norfolk. These include Admission Avoidance, Discharge to Assess (offering rehabilitation after hospital discharge) and End of life care.
South UCR is a multi-disciplinary team of Nurses, Occupational Therapists, Physiotherapists, Community Assistant Practitioners and Healthcare Assistants. We are an adaptable team looking for motivated and caring people to join the service. We are an evolving service providing frontline community care to patients in their own home.
You will be given training, equipment and support to develop your skills to enable you to fulfil the role and will complete the care certificate after joining.
Main duties of the job
Main Duties and Purpose:
* Assist in the delivery of high standards of safe, person-centred health care to patients within their own places of residence, by following prescribed care pathways over a 12-hour period.
* Be fully supported by the wider Urgent Community Response (UCR) Team with all aspects of the planning and delivering of care for this complex group of patients.
* This is a 7-day-a-week service and some weekend working will be expected. Hours of service delivery: 8am-8pm, 365 days a year.
* Contribute to the delivery of care pathways for patients with long-term conditions, palliative care, and rehabilitation needs to achieve quality of life and independence where possible.
* Prevent unnecessary admission to hospital and support early discharge from hospital working as part of an MDT.
About us
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Please visit wearenchc.nhs.uk to find out more about working for our Outstanding community NHS trust.
Job responsibilities
Main Duties & Responsibilities
As part of the Urgent Community Response Team, you will be required to:
* Contribute to the delivery of care pathways for patients with long-term conditions, palliative care, and rehabilitation needs.
* Work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
* Support early discharge from hospital.
* Work with all health care professionals and statutory/non-statutory agencies to provide a seamless, integrated service to our service users.
Clinical
The post holder will:
1. Assess patients with straightforward requirements based on predetermined department protocols.
2. Prepare for, carry out, and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
3. Work generically applying competency-based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment pathway.
4. Observe patients carrying out daily activities in their own homes as well as giving advice on equipment or methods they may use to make these tasks easier.
5. Assist the patient with personal care as appropriate.
6. Modify and progress intervention/treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
7. Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
8. Demonstrate problem solving, and contribute to the solution, working with colleagues.
9. Make basic judgements on patients' responses to prescribed treatment and report findings to a qualified practitioner.
10. Plan and prioritise own visits to delegated patients, and ensure these are documented on SystmOne.
11. Ensure that SystmOne inputting is completed on a daily basis.
12. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement, and confidence building to enable patients to engage in their treatment/care/rehabilitation and management plan.
13. Liaise with the wider Urgent Community Response (UCR) Multi-disciplinary Team (MDT) and communicate with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector as required to ensure identified needs are met and care coordinated appropriately.
14. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
15. Communicate with patients/carers by exchanging factual information, reassurance, tact, and empathy.
16. Establish and maintain appropriate working relationships with colleagues, patients, carers, and other health care professionals.
17. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers, passive exercises.
18. Be responsible for ensuring equipment is prescribed and used safely, following appropriate training, and that it is maintained appropriately.
19. Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
20. Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
21. Demonstrate an awareness and understanding of consent, and gain consent as appropriate following department policy.
22. Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment, and general housekeeping tasks.
23. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
24. Demonstrate good IT and standard keyboard skills.
Professional
The post holder will:
1. Attend and contribute to staff meetings and multidisciplinary team meetings plus other meetings where appropriate.
2. Be an active member of the in-service training programme by attendance at and participation in training sessions, courses, and reflective practice as required to develop current job role.
3. Be able to make own travel arrangements to patients, clinics, base, and meetings as required.
4. Demonstrate own duties to students, new starters, and/or less experienced staff; and be involved in induction programmes for new staff/students as required.
5. Acknowledge and recognise people's expressed beliefs, preferences, and choices.
6. Demonstrate an awareness of clinical governance and risk management, and apply to work situation.
7. Provide peer support to other practitioners, demonstrating leadership skills as required.
8. Identify and explore own contribution to team working, and reflect on own practice.
9. Actively contribute to the working of the team and express ideas on improving services for users and the team.
Organisational
The post holder will:
1. Undertake mandatory training as required.
2. Participate in the Personal Development Review process.
3. Follow Trust policies and local procedures.
4. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
5. Contribute to clinical audit as required.
6. Complete the staff survey as required.
7. Complete risk assessments and incident forms as required.
8. Take part in clinical supervision as per Trust Policy.
Person Specification
Qualifications
* NVQ level 3 in Health & Social Care, or equivalent knowledge and experience.
* Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience.
Knowledge, Skills and ability
* Experience of a higher level of skills and knowledge of practice.
* Experience of working in a health or social care setting.
* Good interpersonal skills.
* A team player.
* Highly motivated.
* Able to provide a high standard of care.
* Tact and diplomacy.
* Empathy and sensitivity.
* Ability to use own initiative.
* Good observational skills and reporting skills.
* Ability to manage stressful situations.
* Work flexibly to accommodate patient/service needs.
* Experience of working within a community care setting.
* Knowledge of SystmOne.
Personal Qualities
* Professional appearance.
* Ability to kneel, bend and stoop and work in cramped environments.
* Manoeuvre limbs of around 5-6kg.
* Be reliable.
Other
* The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations as necessary. Some roles require additional level of checks as part of the employment process i.e. roles which come into contact with children, vulnerable adults or their families.
* Must hold a full and valid driving licence and have access to a vehicle.
* Be able to make own travel arrangements to patients, clinics, base and meetings as required.
* This is a 7-day service and some weekend working will be expected. Hours of service delivery: 8am-8pm.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Norfolk Community Health and Care NHS Trust
Clinical Operations Manager / Clinical Lead
£26,530 to £29,114 a year per annum pro rata
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