Employer East Lancashire Hospitals NHS Trust Employer type NHS Site Unit 2, Offsite Facility, Harry Barker Properties Town Barrow in Furness Salary £23,615 pro rata per annum Salary period Yearly Closing 19/12/2024 23:59
Health Records Officer
NHS AfC: Band 2
* Lancashire and South Cumbria Provider Collaborative (OneLsc)
The five provider NHS trusts in Lancashire and South Cumbria are working together as partners, delivering joint priorities to improve health and healthcare.
Together, we aim to drive up quality by sharing skills and best practice, pooling our resources and standardising the way we work to reduce variation and duplication.
We want to ensure patients have equal access to the same high-quality care wherever they live. We also want our colleagues to have the same high-quality experience wherever they work.
One Lancashire and South Cumbria (One LSC) and University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
• Responsible for locating Health Records to allocated locations across the bay on a daily basis
• Maintaining the Health Records Library, ensure all the documentation within the Health Records is tidy, accurate and complete
• General administration and clerical duties as and when required.
RESPONSIBLE FOR:
The provision of an efficient, friendly professional service for patients and users of the Health Records department.
Locate and deliver Health Records on a daily basis; maintenance of the Health Records library
Main duties of the job
•Locate and retrieve patient Health Records as and when required.
•Maintain the Health Records library in accordance with Policy and Procedure.
•Entering data and updating confidential information onto Lorenzo in a timely and accurate manner. ie: marking patients records as deceased or as a culled record.
•Receiving telephone calls in a timely and courteous manner in accordance with NHS guidelines.
•Receive and deal with enquiries in a confidential manner from staff, external agencies and patients responding in courteous manner in accordance with the Trusts policies, procedures and NHS guidelines passing complex enquiries to the line manager.
•Liaise with a variety of staff from other departments within the trust, patients and external agencies i.e. GP surgeries as required.
•Always Be proficient in the use of the Health Records library and adhere to the departmental Standard Operating Instructions and policies.
•Follow both Trust and departmental policies and procedures but use own initiative and knowledge to deviate from these if required.
Working for our organisation
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
For further details on the advertised position and the principal job duties/responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website.
Person specification
Evidence/Documents
* Evidence of working with NHS environment Knowledge of GDPR 2018 Good understanding of Office 365
* Excellent communication skills, both written and verbal Ability to work Unsupervised Ability to prioritise you won workload
* Organised
* Evidence of High Level Computer Skills
* Dealing with patients, relatives or customer Care.
* Ability to deal with distressed patients/relatives. Ability to lead by example.
* Ability to form and develop effective working relationships.
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .
The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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