The Company:
* Industry-leading provider of surface finishing solutions.
* Strong reputation for quality, innovation, and technical support.
* Committed to employee training and professional growth.
* Supportive team environment with opportunities for career progression.
Benefits of the National Technical Support Role:
* GBP38k-GBP45k salary
* Hybrid company car
* Bonus GBP5k
* Pension
* Food & drink allowance
* 25 days + bank holidays
The Role of the National Technical Support:
* Provide technical support to national accounts and end-users with surface preparation requirements.
* Deliver product training for new and existing customers.
* Conduct product trials, audits, and testing to enhance sales performance.
* Work closely with distributors to ensure product knowledge and availability.
* Report monthly on customer interactions, trials, and key KPIs.
* Upsell products where appropriate and implement national sales strategies.
* Develop strong working relationships with sales managers, field sales teams, and distributors.
* Attend review meetings and industry events as required.
* Ensure all work is conducted safely and in line with company and legal standards.
* Regular UK-wide travel required, spending approximately 6-8 days per month away from home.
The Ideal Person for the National Technical Support Role:
* Strong technical background in surface finishing, abrasives, or body shop solutions.
* Experience in technical training, customer support, or product demonstrations.
* Self-motivated with excellent problem-solving and analytical skills.
* Ability to build strong relationships with customers and key decision-makers.
* Capable of working independently and within a team.
* Proficiency in SAP, Excel, Outlook, and CRM systems.
* Comfortable with frequent travel and hands-on product demonstrations.
* Physically able to lift and handle equipment, drive extensively, and attend trade shows.
If you think the role of National Technical Support is for you, apply now!
Consultant: Darren Wrigley
Email: (url removed)
Tel No.: (phone number removed)
Candidates must be eligible to work and live in the UK.
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