Field Application Engineer Wanted InCirencester Salary 40/45K
The Job
You will be visiting customers with existing networks andproducts which will need fixing or updating you should have a solidunderstanding of networking and basic programming skills fordevices.
You will need a consultative approachand a cando attitude and fix problems quickly. The customers arehigh level so confidence in dealing with external stakeholders at ahigh level is important. Take a look at the spec below if you haveall or most of what is listed get in touch as they will also offertraining for the right candidate.
Duties/Responsibilities:
* Office based dutiesinclude; Level 3 technical support configuration of customernetworking equipment and development of productconfigurations.
* Field basedduties include; attending customer sites to qualify our products inthe customers network or to troubleshoot anissue.
* Document customersrequirements and engagements thoroughly. Including stakeholders:people and positions customer network preferences technologypreferences and customer qualificationmilestones.
* ValidateOptical Transceiver performance and Code compatibility per customerrequirements.
* Identify gaps in our productdatabase and work with Engineering to develop newproducts.
* Understand customer technicalroadmaps and make product solutionrecommendations.
* Assist customers with theirqualification plans and requirements.
* Createtest plans to replicate customer issues and work with internalteams to ensure customer requirements are completed in a timelymanner.
* Work jointly withEngineering PLM CSEs and Sales teams to articulate customerrequirements.
* Providedetailed documentation on customer requirements site visits andaction items
* SupportJunior Engineers with their customer issues and sitevisits
Qualificationsand Experience:
* Optical transceiver hardware component(TOSA/ROSA) performance understanding.
* Indepthexperience with optical transceiver Form Factors to include SFP SFPQSFP and OSFP.
* Indepth understanding of opticaltransmission methods including PAM Coherent andNRZ.
* Ability to read and understand customerdesign requirements.
* Computer skills required:Microsoft Office HEX ASCII EEPROMs
* Experiencewith DWDM CWDM MUX/DEMUX optical networktypology.
* Experience or understanding of FiberOptic Splitters Circulators andAmplifiers.
* Experience in areas such as networkdesign and implementation LAN/WAN interfacing Internet protocolsand TCP/IP and server and networkinfrastructure.
* Experience with Optical Testequipment related to OTDR BER SNR and Sensitivity performancetesting
* Bachelors Degree (BEng) or four yearsof related experience and/or training or equivalent combination ofeducation and experience.
* Experience with I2C MDIO and SPIprotocols.
* Understanding of MSA IEEE and SFFstandards relevant to Optical Transceivers
* CCNPCCIE or CISSP ITIL industry recognized IT related certifications aplus.
Remote Work :
No