Case Handler - Wills and Probate Annual Salary: Approx. £26,000 - £30,000 Depending on Experience Location: Yate Job Type: Full-time (part-time considered for the right candidate) We’re looking for case handlers to join our probate team. In this role, you'll provide legal and administrative support following a bereavement. We’ll look to you to manage each case from beginning to end, discussing the estate of the deceased, and keeping in continuous contact with the beneficiaries. You’ll be making a huge relief to the deceased relative’s life’s at a time when they need us most. The position is office-based with no hybrid option, offering a structured, friendly work environment. Day-to-day of the role: Provide expert advice and services on matters of Wills and Probate. Handle client consultations and meetings to discuss their requirements and provide legal guidance. Prepare and review legal documents related to Wills and Probate. Manage multiple client cases simultaneously, ensuring all legal advice is accurate and delivered in a timely manner. Maintain high levels of client service and care, ensuring all interactions are handled with empathy and professionalism. Required Skills & Qualifications: Some legal experience would be beneficial especially in Wills and Probate but can train in this. Strong interpersonal and communication skills, with the ability to manage sensitive conversations. Proven ability to handle legal documentation with high attention to detail. Experience in direct client interactions and customer service. Benefits: Competitive salary based on experience. Structured working hours. Opportunity to work in a supportive and professional environment. Professional development and career advancement opportunities.