If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone Role Summary: The project manager is a resource in the Newark QRC responsible for supporting the DCIQ (Disassemble, Clean, Inspect & Quote) process as related to our Aftermarket offerings & managing Repair orders through to their conclusion. This includes but is not limited to: Customer facing activities related to order acquisition/fulfilment processes including proposal development & submission based on DCI findings, scope review, pricing analysis, order processing and coordination with multiple internal & external stakeholders. The position reports to the Customer Service Supervisor Fresh graduates are welcome to apply Your role: Review all customer inquiry related documents while addressing all relevant technical and commercial requirements directly provided by Flowserve or sub-suppliers. Develop DCI routers. Develop work scope routers using DCI inspection report and customer information/specifications. Develop job pricing based work scope routers, sub supplier feedback and parts pricing data Ensure sub-suppliers are compliant to technical specification and, when applicable, have had specific contract requirements passed down to them as appropriate Develop quotation using the job pricing information, scheduled component deliveries Review customer purchase order for alignment with Flowserve quotation. Resolve any difference prior to order acceptance Coordinate and manage sub supplier requests, replacement parts and components, labor estimates and quotations related to Aftermarket requests, including effectively negotiating terms and pricing Ensuring clean hand over of orders to the project coordination team, holding pass gate meeting if applicable Support ordering processing/project coordination as required. Manage the customer experience by acting as main point of contact for the order. Provide customer updates as requested. Demonstrate ownership and accountability for total project execution, performance, and safety (project initiation to project completion) on all assigned projects. Ensure all projects meet department & customer Key Performance Indicators to ensue company goals are met. Your profile: Engineering related qualification (HNC or above) or significant related work experience. Background in Pumps or equipment repair processes and procedures within a manufacturing environment is preferrable. Effective oral and written communications skills. Interpersonal skills, able to interact effectively with both internal colleagues and external customers. Able to complete work on time and to required specifications. Demonstrate ability to work collaboratively to meet both company & customer expectations on orders Proficient computer skills, Microsoft Office and navigate in ERP systems What we offer (among other benefits): Yearly bonus Life insurance Employee referral bonus About Flowserve: Our history began over 200 years ago, and today Flowserve employs more than 15,000 associates in 300-plus locations around the world, including over 180 quick-response centers that provide aftermarket parts and services to customers. Flowserve offers more than 100 distinct pump models and a wide range of valve and seal products. Through our unmatched combination of products, engineering and aftermarket services, we help our customers achieve tangible business results: lower operating costs, optimized performance, prolonged equipment life, mitigated risks and higher productivity. Draw on our industry expertise to help address your most pressing challenges while reducing expenses, minimizing risk and maximizing performance.