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Centre Administrator, Kingston upon Thames
Client: British Land
Location: Kingston upon Thames, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 27124cc5b4ec
Job Views: 80
Posted: 22.01.2025
Expiry Date: 08.03.2025
Job Description:
Job Title: Centre Administrator
Department: Retail Operations
Type of Contract: Permanent
THE ROLE
Provide first line support to the Centre Management Team and be the main point of contact for the Centre and its associated buildings’ occupiers and stakeholders. Actively manage all business systems and support with the formulation and management of financial budgets.
WHAT YOU’LL DO
* The provision of regular management accounts with commentary and exception reporting to assist the on-site management team in decision making.
* The administration of the computerised accounts system (Portal/Qube), ensuring timely and accurate processing of all purchase orders and invoices, authorizing payments, and maintaining compliance guidelines.
* Supporting the centre team with detailed analysis, portal queries, property management reporting, and other financial support as directed.
* Supporting the production of the year-end budget pack with analysis and evidence for successful financial audits.
* Facilitating order production and liaising with the central finance team for invoice matching, processing, payments, and other intercompany charges and queries.
* Procurement support for the team, assisting with supplier setup, contract processing, and adherence to procurement guidelines.
* Ensure professional and positive relationships are maintained with all occupiers, service partners, and stakeholders via telephone, online, and regular in-person meetings.
* Enhance customer engagement across the asset, driving the use of BL:Comm with occupiers and supporting effective communications across the asset with partners, contractors, occupiers, and visitors.
* Maintain accurate contact details for occupier contacts, key-holders, site staff, and service partners.
Administrative Support
* Perform routine administrative tasks as directed, including answering telephones, scheduling meetings, booking rooms, dealing with incoming post, tenant communication, and production of data reports and newsletters.
* Undertake ad-hoc projects and administrative support as required by the centre team.
Sustainability and Community
* Collate energy and waste consumption data for the centre and record accurately on a web-based system – CR360. Use consumption data to action tenant recharges.
* Work with local community initiatives as the centre’s Community Champion, recording all volunteering activity on the Thrive platform.
Health & Safety
* Understand your role within the Company’s Health and Safety policy and the resultant requirements on-site, including evacuation procedures in the event of an incident, to ensure the safety of on-site personnel and visitors.
ABOUT YOU
Essential Skills:
* Knowledge of financial control, accounting, and budgeting.
* High level of digital literacy with the ability to easily learn new platforms.
* Forensic attention to detail and excellent organisational skills.
* Communication, reporting, and customer service skills.
* Ability to interpret and understand the business.
* Ability to deliver quality output to strict deadlines.
* Strong experience with Microsoft Office packages including Word, Excel, PowerPoint, and Teams.
* Articulate communicator – both verbal and written.
* Confident and initiative-taking multi-tasker.
* Ability to demonstrate professionalism, discretion, and confidentiality always.
* Experience of working in facilities, retail, or property management at any level.
* Knowledge of Health & Safety / Fire Safety policies and procedures.
OUR SHARED VALUES
Our values are what we stand for at British Land; they connect us every day to our vision, purpose, and strategy. They help us promote an inclusive, positive, and collaborative culture.
* Bring your whole self
* Smarter together
* Build for the future
OUR RECRUITMENT PROCESS
If you enjoy bringing your whole self to work, share our values, and are excited about our purpose, we’d love to hear from you! We are committed to providing an accessible and inclusive process.
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