Salesforce Administrator (Salesforce Technical Admin, Salesforce Solutions Admin) | Home Made Home Made (Property Technology Scale Up) is looking for a skilled Salesforce professional to manage and optimise our Salesforce CRM platform. We're looking for strong customer journey/product experience - i.e. do you think about the why? Do you enjoy the problem solving and solutions aspect of salesforce, and business thinking. This is a solo role, reporting to the Head of Product - great opportunity to be part of strategic thinking and business impact. This isn't your standard salesforce role The Package Salary: £45-60k performance bonus (depending on experience) Title: We're not precious about titles, open for discussion Working set up : Hybrid (requirement for onboarding min 3-4 days a week in the office, moving to 2-3 days on completion) Sponsorship: Please note we can't offer sponsorships Benefits : We offer a comprehensive benefits package to support your wellbeing and professional growth: 24 days of annual leave plus your birthday off (earn extra days based on tenure, up to 5 days) Onsite gym access with showers and bike storage Employee perks, including discounts for stores and cinema Paid time off for Charity impact Sabbatical options post 2 years of service Office social events, including summer and winter parties Culture Club events focusing on DEI, ESG, Health & Wellbeing, Social Activities Access to trained Mental Health First Aiders Weekly Friday 5pm happy hour in the office Career development opportunities through our Learning and Development Programme About Home Made Home Made is the UK's fastest-growing lettings prop-tech company, committed to revolutionising the rental market. By leveraging cutting-edge technology and a high-performing team, we strive to make renting safer, easier, and fairer for everyone. Our culture champions innovation, integrity, and diversity. Role and Responsibilities Solving business problems by delivering quality solutions within the Salesforce environment. Maintaining and managing lightning flows key to business operations. Play a pivotal role in the centralised rollout of new tech projects within the business. Work closely with stakeholders to gather business requirements and translate them into Salesforce solutions. Monitor and stay up to date on Salesforce releases, features and best practices, to suggest and implement enhancements. Own the day-to-day support for Salesforce users, acting as the first point of contact for any issues. Develop and maintain custom objects, record types, page layouts, fields and reports/dashboards. Manage user setup, roles, profiles, permission and security settings, as well as providing business wide training to ensure user effectiveness. Import and export data as needed and perform regular data audits and backups. Troubleshooting and fixing bugs that arise in the day to day, supporting teams to stay active and effective. Acting as the first point of contact for any issues. Own, create and maintain documentation for Salesforce releases. Maintaining the security and integrity of the application software. Own 3 rd party integrations with the CRM. Run Salesforce onboarding training for new joiners. What we're looking for: Proven experience with Salesforce Lightning, Flow, Process Builder and other automation tools. Strong communication skills and ability to describe complex processes to different audiences. Strong knowledge of Salesforce data management, security and sharing settings. Understanding of CRM processes and best practices. Ability to design, test, debug and maintain Salesforce.com features. Salesforce Administrator Certification or equivalent. Commitment to Diversity and Inclusion Home Made is an equal opportunity employer that values diversity. We foster an inclusive culture where everyone can be their authentic self at work. We actively seek diverse talent and ensure fair treatment for all employees and job applicants, offering equal opportunities for success. If you need any accommodations due to disability, impairment, or health condition, please contact us at joinushome-made.com .