Matron Assistant - Irvine Unit Rehabilitation
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high-quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’. Our two acute hospitals have Emergency Departments and provide 24-hour care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Recently the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
Job overview
We are looking for enthusiastic Matrons Assistant to join our busy Bexhill Irvine Unit. You will be required to work as part of a multi-disciplinary team, supporting the matron. You will be required to work alongside nursing staff, consultants and doctors.
Main duties of the job
The post holder will provide efficient administrative and secretarial support to the Matron. This will include typing letters and reports as required in a timely fashion, maintaining electronic diaries, taking and relaying messages, by phone or in person, and dealing with routine queries.
The post holder will deal promptly with incoming and outgoing mail. Enter data accurately on department systems, assist with meetings; including room booking, preparation of supporting documents, arranging catering and taking notes. You will assist with monitoring sick levels, ordering stationery, and assist in the management of complaint responses.
The post holder will undertake general office duties e.g. photocopying, filing, sending/receiving/managing emails. You will record mandatory training, absence, and study leave for the team. You will process travel and other expenses forms and assist with other Trust-related administration duties relevant to the post, as assigned by the Matron or relevant colleague.
Person specification
Qualifications
* Typing/text processing/data entry skills to RSAII or equivalent or Administration NVQ2 or equivalent skills
* Evidence of good numeracy and literacy
* GCSE level A-C including English and Maths
* ECDL or other recognised IT qualification
Experience
* Evidence of previous admin or secretarial experience in a busy environment
* Record keeping and filing systems
* Prioritisation of workload
* Use of computerised record systems
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
* The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
* Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
* Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
* Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
* Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
* Safe
* Effective
* Caring
* Responsive
* Well led
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Name: Emma Williams
Job title: Operational Support Officer - Intermediate Care
Email address: emma.williams62@nhs.net
Telephone number: 0300 1314500
Contact telephone number: ext 773621
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