Job Type:
Permanent
Job Sector:
Customer Service
Region:
South East
Location:
Runcorn, Halton, United Kingdom
Salary:
£26,500 to £27,500 per annum
Salary Description:
£26,500 - £27,500
Posted:
24/10/2024
Recruiter:
Get Set UK
Job Ref:
getsetuk/TP/1514/117
Get Set to be part of a winning team! At Get Set UK, we're not just a team; we're a community committed to making a real difference in people's lives. We are currently on the lookout for an Employment Advisor to join us at Get Set.
As an Employment Advisor, you will manage a diverse caseload, helping clients overcome barriers to secure meaningful employment. You will create personalised action plans, assist with CVs, and provide employer-led advice and guidance. Your role involves assessing client needs, delivering high-quality services, and empowering individuals through targeted support.
Your Impact:
1. Client Support: Offer personalised advice and support to clients, helping them develop skills and secure employment.
2. Case Management: Manage a caseload of clients, ensuring each receives tailored guidance and support.
3. Job Matching: Identify suitable job opportunities and assist clients with applications.
4. Stakeholder Engagement: Build and maintain relationships with employers, training providers, Job Centres, Housing Associations, and other stakeholders.
5. Empathy: Signpost customers to services that can help them overcome challenges related to drug, alcohol, housing, and finance concerns.
6. Workshops and Training: Understand and signpost to workshops and training sessions to enhance clients' employability skills.
7. Mentorship: Provide ongoing mentorship and support to clients.
8. Data Management: Keep accurate records of client interactions and progress for reporting and compliance.
9. Compliance: Ensure all processes comply with relevant laws and regulations.
10. KPI Achievement: Work towards achieving key performance indicators (KPIs) related to client outcomes.
11. Feedback & Improvement: Engage in continuous feedback with clients and stakeholders to improve services.
12. Technology Utilisation: Use modern technologies and systems to enhance service delivery.
Who We Seek:
1. Empathetic and Supportive: Demonstrates a genuine interest in helping people and understanding their unique challenges.
2. Detail-Oriented: Maintains meticulous attention to detail in managing client cases and documentation.
3. Organised: Efficiently manages multiple tasks and responsibilities.
4. Proactive: Takes initiative in addressing client needs and identifying opportunities for improvement.
5. Strong Communicator: Exhibits excellent verbal and written communication skills, with conflict resolution experience.
6. Problem-Solver: Analyses problems and proposes effective solutions.
7. Team Player: Collaborates effectively with colleagues and external partners.
8. Resilient: Handles challenging situations with a positive outlook.
9. Experienced: Previous experience in employment advisory or similar roles, preferably within the welfare-to-work sector.
10. Skills: Strong communication, organisational, and problem-solving skills.
11. Knowledge: Understanding of the challenges faced by individuals seeking employment and the resources available to support them.
12. Technology: Proficiency with data management systems and modern communication tools, including MS Office.
13. Ambitious and Resourceful: Shows innovation in supporting customers and confidence in a target-driven environment.
14. SMART Planning: Experience in creating SMART action plans and conducting individual needs assessments.
15. Driven: Embraces responsibility, drive, and commercial growth.
You Share Our Values:
1. Be Ambitious: Show determination and innovation in your approach.
2. Be Inspiring: Inspire responsibility through your daily actions.
3. Be Proud: Take pride in your daily achievements and want to support your local community.
4. Be Considerate: Collaborate well in an inclusive environment.
5. Own It: Own your attitude, motivation, and actions.
Our Promise to You:
We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone. As part of the Get Set UK team, you'll enjoy:
1. Competitive salaries that appreciate your hard work and dedication.
2. Comprehensive pension schemes designed for your future security.
3. Healthcare packages that prioritise your wellbeing.
4. Gym memberships to support your physical health and mental clarity.
5. An inclusive employee forum where your voice is heard and valued.
6. Continuous training and development opportunities to help you grow and succeed.
Join us in our mission to change lives for the better. Apply now to take the first step towards a career where your work truly matters.
We reserve the right to close applications early. Please apply early to avoid disappointment. We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer.
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