For jobs located in Wales, the ability to speak Welsh is desirable.
From the design and development of policies to the delivery of services supporting work, welfare, pensions and child maintenance, DWP is the Government’s largest department.
People are at the very heart of what we do. We ensure disabled people can live more independent lives; help tackle poverty and homelessness; provide a financial foundation for a secure old age; and support families ensuring children can fulfil their potential.
DWP has the largest commercial estate in government and our team is committed to being smaller, greener and better – helping people to work, grow and thrive. Our estate provides accommodation for colleagues who support millions of daily customer interactions in Jobcentres and Health Assessment centres, back of house offices delivering frontline services and hub sites housing expert functions such as Policy, Finance, Digital and HR.
The DWP Estates function ensures the smooth and efficient operation of this network on a day-to-day basis. We manage a private sector supply chain that delivers essential services such as security guarding, maintenance, property and leasehold, construction, cleaning and facilities management. Many of these services are business critical and we cannot safely open our offices without them.
Our ambitions are to:
* Transition to a smaller, more affordable, and adaptable estate
* Invest in improving DWP’s buildings and infrastructure, conducted mainly through an extensive programme of planned replacement works
* Meet our agreed Government Greening Commitments - creating a culture where sustainability is embedded
* Expertly deliver cost effective services
* Create a professional working culture that is best in class across the Government Property world
There is no better time to join us as we transform our estate and make our buildings fit for the future.
This key role is based within DWP’s Estates Function working within the Service Delivery Building Security & Safety team you will work closely with the Security Control Centre (SCC) Supplier, Integrator partner, our own estates field team along with other DWP stakeholders to provide expertise in providing a safe and secure environment across the estate.
Government Property Profession Career Framework (Link)
This role sits within the following:
· Job Family – Workplace & FM
· Core Role – Workplace Management
· Level – Practitioner
Key accountabilities
Security Control Centre Operations Manager
This role involves operationally managing the SCC function delivered by the supply chain partner. Being a main stakeholder in all governance regarding the SCC. Ensuring the SCC supplier provides the service as expected while being the main point of contact for estates and operational delivery colleagues on SCC matters and reporting. Working closely with the internal supply chain managers to ensure a joined up smart client approach to supplier management.
Security Control Centre Data Manager
Managing the Data Controller function within the DWP Estates SCC team. Assisting in planning and designing the new data controller function within Estates prior to go live. Ensuring requests for CCTV/Body Worn Camera footage from all internal and external stakeholders are dealt with in a safe, secure, compliant and timely fashion, while working with internal stakeholders such as the Right of Access Request and Counter Fraud & Compliance Directorate teams.
Key accountabilities
* Support G7 National Security Lead SCC to develop requirements for physical security across the DWP Estate, along with integration to the Security Control Centre (SCC)
* Assist on the development of SCC process mapping, workflows, and reporting lines, alongside DWP Stakeholders and the SCC Supplier
* Assist on monitoring the SCC Contract delivery, working closely with the Supply Chain Management team (Security and FM) and the departments integrator
* Create lasting relationships with DWP Service Delivery supply chain partners to ensure the required service is delivered by our SCC Supplier
* Supporting DWP Estates security managers, Physical Risk & Security Team, supply chain management team, and Estates field managers to ensure all SCC functions are delivered to the required standard and within the required timescales
* Manage the relationship for Service Delivery with DWP commercial teams regarding any SCC contract changes and/or required improvements
* Work with the SCC Supplier to encourage change and innovation
* Work in partnership with DWP SD Security managers to support the Estates contribution in the National Security Review, ensuring the relevant security systems within buildings are integrated into the SCC and reported in the review
* Assisting in the delivery of the SCC security contract, systems, and manned guarding provision, through mobilisation and into operational implementation
* Ensure any new security systems are commissioned to the SCC within agreed timelines and fully functioning
* Assist any Service Delivery security related projects where connection may be required for new security systems to the SCC
* Assist in and undertake appropriate governance with the SCC provider, ensuring the use of escalating and reporting structures within DWP to inform appropriate stakeholders of SCC performance
* Participate in and inform on SCC stakeholder engagement while ensuring appropriate comms are disseminated to all required areas of responsibility
* Track, create and assure all reports that come from the SCC, while working with the SCC supplier and other department stakeholders to ensure any data/reporting required is provided
* Management of the Data Controller function within the SCC team, ensuring access requests are triaged and delivered on time and securely
* Remain alert to emerging issues and trends which might impact your work area, identifying risks and resolving issues efficiently
* Analysing and using a range of relevant, credible information from internal and external sources to support decisions
* Act as a point of contact for escalation of SCC security delivery issues, escalating issues as required to internal security stakeholders and risk teams while ensuring that any remedial actions are taken and applied
* Maintaining regular interface with the SCC Security Supplier to provide direction and support on Estates Service Delivery requirements (Business as Usual (BAU) and future initiatives)
* Management of the Data Controller function within the SCC team, ensuring access requests are triaged and delivered on time and securely
* Championing and communicating new initiatives impacting on the Estates Field Team and DWP Operational Team
* An analytical mind with the ability to take a broad overview of the complexities around the existing Estate and determine a proportionate cost-effective response to replacement systems and equipment
* Provide representation within Security Digital Networking forums to provide input into projected initiatives/projects
* Foster a one team approach to managing security amongst DWP stakeholders to ensure a security focussed environment
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .