Care Coordinator - Chelmsford
Salary: £24,000 - £26,000
Milage: 45p per mile
Contract: Full Time
Location: Anglian Care, 112 Springfield Road, Chelmsford, CM2 5LF
Join our team and make a difference to people's lives! Caring isn't just a job, it's an opportunity to support people in their own homes, offer companionship, promote independence, build relationships, and brighten their day.
We are looking for an enthusiastic, professional, caring person to join our office staff as a Care Coordinator in our Chelmsford office. There is only 1 vacancy for this role to work within a professional team that have been awarded an outstanding from CQC in Leadership and Management. This role carries an annual bonus scheme on top of the salaries provided.
There is significant opportunities within the role to progress your management and training skills within a Health and Social Care environment. A successful candidate should want to have the ambition to grow this new branch of Anglian Care and be willing to go above and beyond. Performance bonuses are available subject to meeting Key Performance Indicators.
Key Responsibilities
You will be the primary contact point for both our Carers and Service Users. Therefore, you will need to be able to show problem solving skills and competency in managing people.
In addition to this you will be asked to:
* Create tailored care packages for our service users so you will need to be accommodating to the specific needs of our clients and show a willingness to go out of your way.
* Process, allocate and refer all new work efficiently.
* Process, accept and amend existing care packages.
* Assign care workers to the clients, whilst working within the standards and requirements of the company.
* Ensuring all shifts and working patterns meet the needs of the company, service users, partners and care workers.
* Liaising with NHS, Local Authority commissioning teams as well as private clients to take new care packages.
* Liaising with members of our management team and head office.
You will need:
* A minimum of 2 years experience in the care industry.
* NVQ level 3 in Health and Social Care desired.
* Good phone etiquette and communication skills.
* Knowledge of CQC regulation and the legislation surrounding the care industry.
* Able to be flexible in the role and at times working 'out of office' hours when called upon.
* To have both a full driving license and access to a car.
Benefits:
* Fully paid training: Receive all the training you need to succeed as a Care Assistant, including in-house training delivered by our Head of Learning and Development, followed by shadow shifts, and continued mentoring and professional development.
* Paid Mileage: 45p per mile for any travel.
* Paid DBS check and uniform: Your background check and uniform is fully covered by Anglian Care, allowing a smooth onboarding process.
* Early pay app: access 35% of your wages as soon as you complete a shift.
* Career progression opportunities: We offer a career progression pathway and free NVQ enrolment so you can develop your skills and advance within the company.
* Team events and activities: Participate in team activities to strengthen bonds with colleagues, including office bake sales, charity fundraisers and skydives, and annual Christmas party.
* Recognition programmes: We celebrate your amazing work and dedication with unsung hero of the month awards, incentives and competitions.
* Refer a friend bonus: Earn £300 each time you successfully refer someone for a role at Anglian Care.
* Outstanding management team: We ensure you feel supported at work and have been rated by CQC outstanding for leadership and management.
Our ICARE values:
Inclusive - We are committed to providing an inclusive service for those we care for and those in our team. We understand and respect that people have different needs. We celebrate diversity and tackle discrimination to create a safe and inclusive environment, which supports human rights, equality, and empowerment.
Collaboration - We are committed to quality kind and compassionate care and give those we care for our full attention and support. We value collaboration and working as a team. We display empathy to those we care for and others on our team and use self-awareness to recognise the impact of our behaviours. Identifies problems at the earliest opportunity and thinks creatively in order to solve them.
Accountability - By listening, respecting, and communicating effectively, we are able to build two-way relationships with those we work with and care for that are based on trust. We do the right thing and act with credibility, accountability, and professionalism. Takes responsibility for own performance, identifying areas to improve and actively seeks out ways to develop these.
Respect - We act with compassion, honesty, and respect people’s right to choose how they would like to live and be cared for. We treat people with respect and dignity regardless of their culture, religion, race, age, or disability. We recognise and appreciate the contribution of our team and communicate with those we care for in a polite, clear, and open way.
Effective - Effectively manages customer expectations and responds to their needs in a timely and caring manner. We are committed to delivering high-quality care which means continuously learning and improving our service. We gather and share feedback to identify ways we can improve to better meet the needs of our team and service users. We support and mentor others to enable them to learn new skills. We are willing to embrace new ways of working and new technology, to improve our services and add value to the care we provide.
Ready to make a difference?
Call our recruitment team to find out more!
01245 205880
This role requires you to engage in regulated activity with adults and therefore an enhanced criminal record check will be requested from the DBS upon conditional job offer.
This role requires you to work in Regulated Activity. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children or both).
Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Job Type: Full-time
Benefits:
* Company pension
* Employee discount
* On-site parking
Schedule:
* Monday to Friday
Education:
* GCSE or equivalent (preferred)
Experience:
* Providing care: 2 years (preferred)
Licence/Certification:
* Driving Licence (required)
* NVQ level 3 Health and Social Care (preferred)
Work Location: In person
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