Job summary
The Colposcopy & Admissions Administrator will assist with the management of referrals from ERS.
The Colposcopy & Admissions Administrator will assist with the management of data entry.
The Colposcopy & Admissions Administrator will maintain the Colposcopy and Admissions spreadsheet, ensuring it is up to date.
The Colposcopy & Admissions Administrator will help with the management of joint inboxes, ensuring that any queries are being responded to in a timely manner.
The Colposcopy & Admissions Administrator will be required to book appointments and be confident with phoning patients with their appt details.
The Colposcopy & Admissions Administrator will assist with ensuring results are back on relative systems (CRIS, ICE, Cerner etc.) & ensuring a results letter is completed.
The Colposcopy & Admissions Administrator will attend the Colposcopy MDT's and PTL Meetings.
The Colposcopy & Admissions Administrator will be required to work autonomously with the Colposcopy and Admissions teams.
The Colposcopy & Admissions Administrator will be required to complete filling of notes etc.
Main duties of the job
The Colposcopy & Admissions Administrator will primarily work alongside the Colposcopy Coordinator and the Admissions Team providing care for women under Colposcopy care and/or having surgery under one of our Gynaecology Consultants.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey -
Job description
Job responsibilities
We are looking for an organised and passionate Colposcopy and Admissions Administrator to join our busy Gynaecology department at Royal Surrey Hospital. This role will play a crucial part of ensuring patients are moving seamlessly through their patient pathway and receiving an excellent level of patient care.
This person will need to be organised, hardworking and passionate about provide outstanding patient care. An understanding of NHS processes, specifically colposcopy and theatres, would be a bonus.
For an informal discussion, contact the Assistant Specialty Manager Kate Shields.
Person Specification
Qualifications
Essential
1. Good general standard of education to GCSE level or equivalent including English
2. RSA II or equivalent in word processing/audio typing
3. RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge and Skills
Essential
4. Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
5. Evidence of establishing and maintaining effective filing systems
6. Advanced keyboard and audio typing skills
7. Working knowledge of Word, email and internet
8. Working knowledge of a range of software packages Microsoft Word, Excel, Access and PowerPoint, and locally used data bases
9. Excellent verbal communication and interpersonal skills
10. Excellent telephone manner
11. Knowledge of basic anatomy and physiology
12. Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)
13. Excellent spelling and grammar
14. Working knowledge of the Trust Patient Administration System (Cerner)
Experience
Essential
15. Experience of working in busy environment
16. Experience of working in a large complex organisation and a multidisciplinary environment
17. Experience in using patient administration systems
18. Experience of mentoring, training or supervising others. Awareness and understanding of NHS issues
19. Experience of dealing with the general public