About Us:
At In Phase International Ltd, we are home to some of the UK’s fastest-growing and most innovative brands, including Car Audio Centre, Road Angel Group, Snooper, In Phase Audio, Nottingham HiFi, and Superfi. With a strong presence in the UK and ambitious plans for expansion into the EU and potentially global markets, we are seeking a Head of eCommerce who is not only strategic but also hands-on, capable of executing and building a high-performing team.
Job Overview
As our Head of eCommerce, you will be at the forefront of driving growth and shaping the future of our eCommerce platforms. This role requires passion, drive, and an entrepreneurial spirit to lead our current portfolio of UK websites and launch new international sites. You’ll be the linchpin between strategy and execution, ensuring a seamless customer experience while achieving ambitious growth targets.
Responsibilities
* eCommerce Strategy & Growth: Develop and implement a comprehensive strategy to optimise and scale our eCommerce platforms across all brands and markets.
* Website Expansion: Oversee the launch of new EU trading websites, with potential for international markets.
* SEO & Content Management: Work closely with the in-house SEO team (to be expanded) and content creators to enhance organic performance.
* PPC & Social Advertising: Lead and optimise paid campaigns, ensuring maximum ROI.
* Customer Retention: Drive email marketing campaigns, implement abandoned cart strategies, and enhance customer retention through CRO (conversion rate optimisation).
* Customer Experience: Continuously improve the customer journey across all touchpoints to ensure satisfaction and loyalty.
* Team Building: Manage and grow the existing team, including front-end design, technical SEO, PPC, and social media. Recruit new talent such as a blog/content writer and an in-house SEO specialist.
What We’re Looking For:
* Passionate Leadership: You’re energetic, driven, and ready to lead by example while inspiring those around you.
* Entrepreneurial Flair: You thrive in fast-paced environments and have a track record of taking ownership and delivering results.
* Hands-On Expertise: You’re not afraid to roll up your sleeves and get the work done, whether it’s optimising a campaign or refining a strategy.
* Proven Experience: Demonstrated success in scaling eCommerce operations, improving customer experience, and driving significant growth.
* Technical Proficiency: Deep understanding of SEO, PPC, CRO, email marketing, and social media advertising.
Why Join Us?
* Hybrid working with a state-of-the-art office in Nottingham (NG5 1RF).
* On-site parking and a dynamic work environment.
* Work with some of the UK’s most innovative brands.
* Play a pivotal role in shaping the future of our business.
* Be part of a collaborative and supportive team, with opportunities for career growth.
Job Types: Full-time, Permanent
Pay: £40,000.00-£50,000.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
* Yearly bonus
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* Free parking
* Life insurance
* On-site parking
* Store discount
* Work from home
Application question(s):
* Can you provide an example of a successful eCommerce strategy you’ve implemented, detailing the key actions you took and the results you achieved?
* Describe your experience with managing SEO, PPC, and CRO campaigns. Which tools have you used, and what measurable impact did your efforts have?
* Have you previously managed or built a team in an eCommerce environment? If so, how did you ensure collaboration and success within the team?
* What is your approach to launching new websites, particularly in international markets? Please share any relevant experience or challenges you’ve faced.
* Are you currently based in the UK, and are you able to work from our Nottingham office (NG5 1RF) at least once a week?
Education:
* Bachelor's (preferred)
Experience:
* Digital marketing: 3 years (required)
* Marketing: 3 years (required)
Work Location: Hybrid remote in Nottingham NG5 1RF
Reference ID: Head of E-Commerce
#J-18808-Ljbffr