Are you a friendly and organized individual with a passion for providing exceptional service? The Ulster Hospital's Maternity Department is seeking a dedicated Band 2 Receptionist to be the welcoming face of our team. In this vital role, you will play a key part in ensuring that our patients and visitors feel supported and informed during their time with us. If you're ready to make a positive impact in a dynamic healthcare environment, we want to hear from you!
Position: Band 2 Receptionist
Location: Ulster Hospital, Maternity Department
Hours: Monday to Friday, 9 AM to 5 PM
Pay: £11.45 per hour, paid weekly
Key Responsibilities:
First Point of Contact: Greet patients and visitors with a warm and professional demeanor, ensuring a positive first impression of the maternity department.
Communication Management: Handle incoming phone calls and inquiries efficiently, providing accurate information and directing calls to the appropriate personnel or departments.
Appointment Coordination: Assist in scheduling and managing patient appointments, ensuring that all relevant information is accurately recorded and communicated.
Administrative Support: Perform various administrative tasks such as filing, data entry, and maintaining patient records, ensuring compliance with confidentiality and data protection regulations.
Team Collaboration: Work closely with healthcare professionals to facilitate smooth operations within the maternity department, contribut...