We're hiring At Cognizant UK we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Phenomenal Place To Work is where we look for people who give new insights and experience a dynamic and growing environment. At Cognizant, we promote an inclusive culture that values different perspectives providing career growth and development opportunities. WelcomeToCognizant We have an exciting opportunity for an outstanding individual to work supporting one of our clients as a Senior Business Process Consultant. At Cognizant, the Senior Business Process Consultant is an exceptional professional who assumes a critical role in guiding clients and teams towards successful process optimization through the implementation of best practices. Responsabilities: - With an extensive understanding of industry standards and proven market practices, they deliver tailored solutions that effectively address unique challenges and drive process excellence for each client. - As a trusted advisor, the Senior BPC cultivates a collaborative environment that fosters knowledge sharing and continuous improvement, actively collaborating with teams and clients to achieve mutual success. - Leveraging their expertise, they skillfully develop strategic roadmaps that outline a well-structured and incremental approach to process maturity, ensuring a smooth transition towards optimized operations. - Through meticulous analysis, strategic guidance, and the establishment of performance metrics, the Senior BPC guarantees the seamless integration of best practices, resulting in heightened efficiency, enhanced effectiveness, and sustainable growth for the organization. - Additionally, the Senior Business Process Consultant takes on a secondary responsibility of providing functional support to the Business Development teams during pre-sales activities, leveraging their expertise to assist in building tailored solutions that precisely align with client requirements. Requirements: - Experience in gathering software requirements and documenting user stories. - Product backlog management. - ITIL certification - Nice to have - Ideally, Scrum Product Owner and Scrum Master certifications. - Mandatory experience in gathering requirements for ServiceNow ITSM (ITOM and SAM experience is desirable). - Experience in creating business cases and roadmaps. - Process analysis expertise. - Leadership in requirement-gathering workshops. - Experience conducting maturity assessments. Why Cognizant? Improve your career in one of the largest and fastest-growing IT service providers worldwide. Receive ongoing support and funding with training and development plans. Have a highly competitive benefits and salary package. Get the opportunity to work for leading global companies. We are committed to respecting human rights and building a better future by helping your minds and the environment. We invest in people and their well-being. We build conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. At Cognizant we believe that our culture makes us stronger Join us now