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Job Title: Process Assistant ( ICQA)
Location: Bangalore
Summary:
Associates who apply for this position should be available to work any shift. This position is open for multiple departments.
Key Job Elements:
1. Support and work in the department as required
2. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
3. Providing coverage for Area Managers
4. Providing policy follow-up, attendance tracking (duties do not extend to discipline)
5. Tracking and reporting of ATS/labor hours
6. Assisting the floor as an associate resource, training associates and verifying SOP compliance
7. Ensuring successful area performance, through tracking, reporting and feedback of associate performance
8. Participating in Operational Excellence initiatives in some capacity
9. Filling in as needed with production duties
10. Fully understanding workflow and daily production goals
11. Reviewing and updating SOP as required
12. Assisting in keeping work area clean and organized
13. Identifying and addressing safety hazards within the work area
14. Coaching associates to work safely at all times
15. Participating in safety initiatives
16. Referring all job injuries immediately to area manager
BASIC QUALIFICATIONS
1. 1+ years of Microsoft Office products and applications experience
2. High school or equivalent
3. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
4. Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
5. Work 40 hours/week, and overtime as required
PREFERRED QUALIFICATIONS
1. 1+ years of Amazon Amnesty Floor Monitoring experience
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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