And the job listing Expires on September 26, 2025
APPLICANTS WITH AN ACTIVE PUBLIC TRUST 2 BACKGROUND INVESTIGATION ARE STRONGLY REQUIRED.
JH Miles & Associates, Inc. (JHMA) has proudly served as a premier professional services firm for over 25 years, specializing in strengthening organizations through comprehensive training, coaching, consulting, and staffing solutions. Our commitment to excellence has enabled us to build a reputation for delivering high-quality services that drive organizational success and growth. We partner with a diverse range of clients, tailoring our approach to meet their unique needs and challenges, ensuring they achieve their strategic goals.
We are excited to invite you to consider joining our dedicated team at JHMA. As we continue to expand our impact, particularly in providing top-tier staffing support to the federal government, we seek passionate and skilled professionals to help us maintain and elevate our standards of service.
ABOUT THE OPEN POSITION WITH JHMA
Data Processing Specialist
JH Miles & Associates, Inc. (JHMA) is seeking a talented candidate for full time role as a Data Processing Specialist (classified as a General Clerk II under the SCA Wage Determinations).
WORK HOURS/LOCATION:
* Employment Type: Full-Time (40 hours/week)
* Possible Work Hours: 8:00AM to 4:30PM every day
* Job Location: remote and/or in-person in Washington, DC, USA
* Wage: $19.98/hour
* Health and Welfare benefits (SCA): cash compensation of $5.36/hour
* TOTAL CASH COMPENSATION: $25.34/hour*
* * this is a Service Contract Act (SCA) position, so the employee will receive no less than the total compensation required by the SCA and listed on the wage determination for the applicable position.
* Retirement Benefit: Company sponsored 401(k) with company match
RESPONSIBILITIES:
* Customer Service (in-person, email and/or phone)
* Mail Room Services
* Data Entry
* Indexing Processes
* Processing Data
* Scanning Documents
* Other Clerical Duties
* Provide clerical support to the Alcohol and Tobacco Tax and Trade Bureaus Alcohol Labeling and Formulation Division.
* Process incoming COLA waivers and export certificates.
* File natural wine certificates in line with TTB-established standards.
* Responsible for preparing and mailing miscellaneous items.
* Providing accurate and effective customer service for alcohol beverage industry members via phone and email.
* Providing coverage concerning customer telephone and email inquiries.
* Retrieving telephone messages at the beginning of each business day.
* Distributing the messages to the appropriate TTB and/or other contract employees.
* Calls must be answered courteously and accurately and use TTB-established standards when responding to telephone inquiries.
* Training on the processing of COLA waivers and export certificates, and the filing of natural wine certificates will be provided.
QUALIFICATIONS:
A prerequisite for this position is that the applicant currently has or recently has had a job that requires a Tier II Public Trust or higher level of background investigation/security clearance.
Education and/or Experience:
* High school diploma or general education degree (GED) and a minimum of one (1) year of experience and/or training related to the tasks to be carried out under this contract.
Job Types: Full-time, Contract
Pay: $25.34 per hour
Expected hours: 40 per week
* 401(k)
* 401(k) matching
* Paid time off
Schedule:
* 8 hour shift
Experience:
* Federal Contracting: 3 years (Required)
License/Certification:
* Public Trust Level 2 background investigation (Required)
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