Job Description
Head of Retail Design and Project Management - Hours, Hybrid - 1 day in London Head Office a week.
About Us
At MINISO, life is for fun! As an innovative, lifestyle and design-led product brand, we believe in delivering joy through our wide range of household and personal consumer goods. Since our journey in 2013, we've experienced substantial growth across the globe, expanding into over 100 countries with more than 7,100 stores worldwide. Our journey in the UK started with great success in November 2019, vibrant online presence. Now, as we enter 2025, MINISO has 38 stores across the UK, including a flagship location on Oxford Street, with even more exciting openings planned across the UK and Northern Ireland. At MINISO, we’re all about creating an exciting, fun, and creative shopping experience for everyone. Come join us on this amazing journey of continuous growth and innovation.
The Role:
MINISO UK is seeking a dynamic and experienced Head of Retail Design and Project Management to lead and oversee the design and execution of all retail store projects across the UK. This individual will be responsible for ensuring that the retail environment is consistently aligned with the brand's image and values, optimising store layouts, and managing multiple design and construction projects from concept to completion. The ideal candidate will have a strong background in retail design, project management, and team leadership, with a proven ability to execute large-scale projects within budget and on schedule.
* Develop and implement innovative store concepts and design strategies that align with MINISO's global brand image while meeting local market needs and enhancing the customer experience.
* Lead all aspects of store fit-outs, renovations, and relocations, ensuring projects are completed on time, within budget, and to the highest quality standards.
* Build, mentor, and work closely with design professionals, project managers, and contractors, fostering a collaborative and productive environment.
* Work closely with the marketing, merchandising, and operations teams to ensure designs align with MINISO's retail strategy and operational requirements.
* Manage relationships with internal and external vendors, architects, contractors, and other partners, negotiating contracts, coordinating project timelines, and overseeing quality control.
* Develop and manage budgets for all retail design and fit-out projects, ensuring cost-effective solutions and value engineering where necessary.
* Ensure that all design and construction documentation is complete, accurate, and adheres to regulatory requirements, incorporating sustainable practices and designs where appropriate.
* Evaluate the performance of completed stores to ensure that they meet the brand’s standards and customer expectations.
* Provide post-project feedback and continuously improve processes.
Candidate Profile:
* Bachelor’s degree in Architecture, Interior Design, Project Management, or a related field.
* At least 5 years of experience in retail design, project management, or a similar role, preferably in the retail or commercial sector.
* Proven experience managing large-scale retail design projects, from concept to completion, with a focus on store fit-outs and renovations.
* Strong understanding of retail trends, space planning, customer experience, and how design impacts retail.
* Strong project management skills, with the ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines.
* Excellent communication skills with the ability to effectively interact with internal teams, senior management, external vendors, and contractors.
* High attention to detail and a passion for delivering high-quality retail environments.
* Knowledge of construction processes, budgets, and schedules.
* Strong problem-solving skills and the ability to think creatively and innovatively.
* Leadership capabilities with a proven track record of managing and developing teams.
* A results-driven individual with a strong focus on execution and achieving business objectives.
* Detail design software (AutoCAD, SketchUp, Adobe Creative Suite, etc.) and Microsoft Office Suite.
* A proactive and strategic thinker with the ability to adapt to the fast-paced nature of retail and the evolving needs of the brand.
* Passion for design, retail, and the MINISO brand, with an understanding of the brand's values and how they translate into a physical store environment.
Why Join Us:
* Holidays are 25 days per year plus Bank Holidays.
* Day off on your birthday.
* Pension.
* Life Insurance.
* Income Protection.
* 24/7 access to a virtual GP.
* Mental health support.
* Nutritional support.
* Online fitness program.
* 25% store discount entitlement.
MINISO UK are committed to fostering a diverse, inclusive, and respectful environment where all individuals are valued. We believe that a diverse workforce enhances creativity, innovation, and decision-making, and we welcome applicants from all backgrounds, regardless of race, gender, sexual orientation, or any other characteristic.
We are dedicated to ensuring that our recruitment processes are accessible, fair, and that everyone has the opportunity to thrive. We encourage applicants to bring their authentic selves to work and to contribute to our collective success.
"Ready to help us expand our fun and vibrant brand? Apply now!"
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