Job Description:
We are recruiting for Help Desk Operators for our client in Acton Gate, near Stafford (ST18).
Role Description:
Handling all incoming calls from the delivery crews for the large item delivery for Argos; looking into order histories, checking out item issues, and finding directions and contact numbers. We cover all of the UK, Scotland, and Ireland. We also receive queries from customer service, which may involve contacting depots and distribution centres.
Working Hours:
Candidates need to be able to work full-time, any 5 days out of 7, with shifts of 8 hours anywhere between 08:00 to 20:00 on weekdays and 08:00 to 18:00 on weekends. Breaks include a 30-minute unpaid lunch break and two 15-minute paid breaks. Currently, working every other weekend is planned in advance on the rota. We also work most bank holidays, which is also planned on the rota.
Compensation:
The rate of pay is £11.44 per hour for 37.5 hours per week.
Requirements:
1. Fully PC literate.
2. Excellent communication skills.
3. Previous experience in customer service.
4. Flexible to work weekends.
5. Right to work in the UK.
6. Own transport or live local to the ST18 area.
If you are interested in applying for the role of Help Desk Operator, please click apply now below. For further information on the role, please contact Ade or Lewis on (phone number removed).
Rapier Employment has been established in the UK for over 30 years, specialising in supplying temporary and permanent workers into the Commercial, Production, and Logistics sector. As an equal opportunities employer, we pride ourselves on treating all employees fairly.
#J-18808-Ljbffr