Job Description
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Shore Experience Analyst to bring fresh insights and expertise to our Shore Experience department.
Drawing upon your analytical experience, you’ll identify how we’re performing by analysing our guest data, understanding trends and behaviours in the data to make recommendations, with the goal to improve and optimise our product and pricing strategy. You’ll support the Shore Experience trading cycle, compiling data to provide insight and identify trends, opportunities and risks within revenue delivery. This exciting role brings you that much closer to the Carnival UK Shore Experience offering.
This pivotal role will involve:
1. The analysis and reporting of Shore Experience performance, including month end financial processes and reporting.
2. Analysing performance drivers and identifying revenue opportunities and analysing results of commercial activities pre-cruise and on board.
3. Assisting with data, reporting and analytical requests from the wider team to enable actions and supporting decision making.
This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed term basis. We offer hybrid work including up to two days from home.
Who We Are
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
What You'll Bring:
Your unique background and skills are what will make you stand out. We're looking for:
1. Proven experience in a similar role, blending analytical, statistical and creative problem-solving skills.
2. Strong command of Microsoft suite, particularly with Excel.
Knowledge of Power BI, Database, SQL and/or Python would be an advantage.
About You: The Ideal Candidate
You are more than just your CV. You're someone who brings:
1. Excellent communication skills.
2. Strong attention to detail.
3. Confidence in making recommendations based on data interpretation.
Application Guidance:
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Why Join Us?
Working with us means more than just a role in our Shore Experience department. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:
1. Employee Discounted Cruising plus Friends and Family offers.
2. Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
3. Recognition scheme with prizes and awards.
4. Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
5. Extensive learning and development opportunities.
About Us
Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.
To keep everyone on board fit and well, colleagues who visit or work on our ships must be fully vaccinated, including boosters. We’re reviewing this requirement regularly.
Carnival UK is committed to protecting against potential risks to safeguarding, security and/or fraud risks. This post is subject to the disclosure of criminal records and vetting checks in the event of an individual being offered the position. We will only ask about convictions which are defined as 'not protected'.
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