University Hospitals of Leicester NHS Trust
The post holder will be responsible for ensuring the effective day to day administration and co-ordination of clerical procedures concerning outpatient clinics in line with National Policy and locally agreed guidelines. Specifically, the post holder will ensure that trust targets (RTT) are adhered to and all systems are kept up to date.
Main duties of the job
The Neurology Admin team at UHL are looking for a full time clinic co-ordinator to work Monday to Friday at our site Leicester General Hospital.
This is a varied and interesting role with great learning opportunities. You will be responsible for the flow of patients through the outpatients department and the preparation of medical notes, booking and cancelling of appointments. You will also be working very closely with the Neurology consultants, registrars and nurse specialists. An excellent starting point for anyone interested in joining the NHS learning the basics and advancing within the trust, clinic co-ordinator skills carry over to a lot of more advanced roles if your goal is to progress.
You must possess excellent communication skills, working with deadlines and accurate keyboard skills are essential qualities that we are looking for.
Please note that this vacancy will close as soon as a sufficient number of applications are received.
If you are interested in this post we advise that you apply for the post as soon as possible.
Job responsibilities
* To register new patient referrals on HISS within 24 hours.
* To be responsible for actioning referrals graded by our consultants.
* To be responsible for ensuring patients are put on to relevant consultants waiting list and appropriate letters are sent out in keeping with Trust Policy.
* To be responsible for liaising with consultants for urgent/two week wait appointments.
* To be aware of any overseas visitor or private patients that are referred and notifying relevant department, or management.
* To ensure that all patients are booked for relevant consultants when making appointments.
* To locate all patient records and prepare them for the clinic in line with Directorate Guidelines ensuring appropriate patient correspondence is present.
* Prepare a pulling list from the HISS system at least 2 weeks in advance in order to prep clinics with notes.
* Ensure that all other tests and investigations are present in the hospital notes prior to the patients appointment.
Person Specification
Education
* Educated to GCSE standard English/Maths
* Educated to NVQ/Diploma
* Customer Service Experience
* Previous NHS experience
Skills
* Effective Communication Skills
* Ability to act on own initiative
* Exposure to complaints
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr