Location: Kingsley Academy, Cecil Road, Hounslow, Middlesex, TW3 1AX (with travel to Richmond Park Academy and Wishmore Cross Academy when required) Salary: £32,183.38 - £35,724.52 well-being cash plan pension scheme (LGPS) additional Lift Schools benefits Hours: 37 hours per week Contract: Permanent Start date: As soon as possible Are you an IT professional looking to make a real impact in education? We're looking for a Technology Support Officer to join our London & South regional office, supporting three schools in West London and Surrey. This is a hands-on role where you'll work closely with staff and students to embed technology into school life, ensuring a smooth and innovative digital experience for all. What you'll be doing Providing frontline IT support to staff and students, ensuring they can use technology confidently. Managing and maintaining devices, software, and cloud-based systems to keep everything running smoothly. Supporting exciting new projects, including our move to serverless computing - helping shape a cloud-first future. Working alongside Technicians and reporting to the Team Leader to deliver outstanding IT service. Leading training sessions and providing guidance to colleagues, ensuring they get the most from our tech. Regular travel between schools when required. What we're looking for Experience in a similar IT support role - particularly in customer service, troubleshooting, and problem-solving. A personable and proactive approach - you'll need confidence and great communication skills to work across different teams. Google certifications (e.g. Google Certified Educator), CompTIA, Microsoft certifications, or ITIL Foundation are all desirable but not essential. Hold a valid UK driver's license. Why join our Technology team? Be part of a forward-thinking team driving innovation in technology across schools. Work within a supportive London & South IT team spanning 11 schools. Access to Lift Schools' extensive training and development opportunities to enhance your skills. A role where your work directly supports education and transforms learning experiences. You will be based at Kingsley Academy in Hounslow, which is also the location of our regional office that provides central services to 11 schools in our London & South Region. As well as Kingsley Academy you will be expected to visit and work closely with our two other local schools - Richmond Park Academy and Wishmore Cross Academy. There will also be opportunities to travel to other sites within the trust and educational events held around the country. Who is Lift Schools? Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives - and we want every child in our schools to achieve their full potential. We offer you: Comprehensive training: We offer bespoke training to help you hone your skills and progress your career. Generous benefits: From your pension plan to healthcare and financial support, we've got you covered. Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives. If you're passionate about technology and education, we'd love to hear from you The role is due to commence as soon as possible. This is a permanent position. Closing date: 10th March 2025 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.