Technical Lead - Footwear required for a leading test and research organisation based in Kettering, Northamptonshire. This well-established and respected company provide specialist laboratory and testing services to a range of industry sectors within the UK and worldwide. The Technical Lead - Footwear will be responsible for leading and supervising a team of Technologists and Technicians working within the Footwear Testing team to ensure compliance and quality standards. Key responsibilities will include: Daily supervision of Technicians including team performance management (including appraisals, disciplinaries and grievance matters) Managing workflow with emphasis on customer focus and customer awareness Working with Technicians to establish deadlines and allocate jobs fairly Ensuring effective implementation of quality systems working alongside the Quality Manager and Health & Safety Advisor Developing continuous improvement initiatives with both individuals and systems Establishing and monitoring KPIs Discussing results and new work with customers Routine drafting / sending of reports and responding to customer emails Meeting customers and presenting seminars Contributing to the writing of technical articles for internal and external publication Overseas travel when required Applications are invited from candidates with the following background / experience: Essential: Educated to A-Level in Maths or Science Familiar with physical testing techniques Strong organisational and planning skills Supervisory experience Customer facing experience Confident presenter Excellent time management and scheduling skills Ability to work on own and as part of a team Highly motivated with problem solving and logical thinking skills Willingness to travel when required Desirable: Completion of SAFT course or working towards completion Degree in Maths or Science Experience within a commercial environment Full, clean Driver’s Licence Experience of direct Sales and Marketing with exposure to business development tools and techniques Footwear industry experience Benefits include: Competitive salary Flexible working hours - 37.5 hours, Monday to Friday 25 to 30 days (service related) annual leave plus bank holidays Life Assurance Group Personal Pension Plan Income Protection Free parking The position of Technical Lead - Footwear offers a great opportunity to join an independent company involved in laboratory test and research with technical facilities in the UK, Europe and China. Further information and salary details available on application.