Job summary Due to expansion of our retail catering services, which are due to open in April 2024, we are now looking for additional colleagues to join our retail catering teams in outpatient department. Band 2 Catering Assistant - 30hrs (Typically Mon - Fri 9am-3pm) may include bank holidays and weekends Our Catering Assistant - Retail role is very varied, and a typical day could consist of serving customers, taking orders & payments using the EPOS till system and cash handling, basic food preparation and food handling, serving hot drinks from bean to cup and barista style machines., stock replenishment and rotation, assisting with hospitality functions for our Trust colleagues, completing daily data record sheets as required and other comparable tasks as directed by the Catering Manager and other department managers & supervisors. The days are busy, but very varied, and rewarding and we welcome applications from enthusiastic and self motivated individuals with a passion for general customer service duties and who take pride in their work and are responsive to the needs of the patients, visitors and staff through the delivery of excellent customer service at all times. Main duties of the job The role of the Catering Assistant - (Retail) is to carry out all duties to the required standard for the provision of the catering services within the Hospital. Participating in food preparation such as chilled food and food prepared for hot hold and other simple food preparation duties as instructed and allocated by the Catering Manager, other department managers or supervisors. Be able to work as part of a team and assist each other to be sure duties are fulfilled in a safe and timely manner. Occasional participation in function work and other duties within all the retail catering areas when required. General duties as per tasking sheets to ensure an effective, customer friendly service is provided at all times. Adheres to departmental sickness and absence reporting procedures and complete mandatory training. Completes any log sheets associated with departmental hygiene control systems. Observes Health & Safety procedures at all times. Appear for duty on time in a clean and tidy uniform wearing the correct footwear. Maintains a high standard of personal hygiene To observe departmental/Trust policies on Fire, Health & Safety at Work, COSHH (Control of Substances Hazardous to Health) and Accident Reporting. To adhere strictly to correct food hygiene practices in accordance with departmental policy, Food Hygiene Regulations, Food Safety Act and local procedures. To undertake any duties as may be required. About us Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service. Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services. Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG). Date posted 06 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum, £18,892 pro rata Contract Permanent Working pattern Part-time Reference number 357-LN-030-24-A Job locations Lincoln county hospital Greetwell road lincoln LN25QY Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Job description Job responsibilities What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Person Specification Evidence of knowledge, skills, aptitudes Essential oGood communication skills oAble to operate machinery after training oCapable of working without direct supervision oKnowledge of Health & Safety, manual handling, COSHH oAwareness and Knowledge of the dignity in care agenda. oAble to complete simple records oAbility to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable oExperience in using catering equipment oKnowledge of food service including dietary requirements and portion control oGood customer care skills Previous experience Essential oEvidence of high personal standards oExperienced in working within catering services Desirable Previous experience working in a large scale catering department Previous Experience Qualifications Essential oBasic Food Hygiene certificate or Willingness to work towards. Desirable oBasic Food Hygiene Certificate Specific Requirements Essential oAbility to work as part of a team. oAbility to work under pressure and meet the demands of the service. oAble to work in high and low temperature areas. Person Specification Evidence of knowledge, skills, aptitudes Essential oGood communication skills oAble to operate machinery after training oCapable of working without direct supervision oKnowledge of Health & Safety, manual handling, COSHH oAwareness and Knowledge of the dignity in care agenda. oAble to complete simple records oAbility to evidence/demonstrate key values and behaviours in line with the Trust framework Desirable oExperience in using catering equipment oKnowledge of food service including dietary requirements and portion control oGood customer care skills Previous experience Essential oEvidence of high personal standards oExperienced in working within catering services Desirable Previous experience working in a large scale catering department Previous Experience Qualifications Essential oBasic Food Hygiene certificate or Willingness to work towards. Desirable oBasic Food Hygiene Certificate Specific Requirements Essential oAbility to work as part of a team. oAbility to work under pressure and meet the demands of the service. oAble to work in high and low temperature areas. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Lincoln county hospital Greetwell road lincoln LN25QY Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)