Claims administrator

We're looking for a proactive, organised, and detail-oriented Claims Administrator to join a great team in Bristol. You will act as the central contact for internal teams, clients, and external stakeholders, ensuring the smooth coordination of property insurance claim processes. Your role is critical in maintaining effective communication channels. This role offers flexible benefits, bonus, and enhanced pension scheme.

Key Responsibilities :

* Provide first class customer service to customers, clients, and internal teams
* Coordinate and manage communication between all relevant parties
* Maintain accurate records, ensuring all information is up to date in the internal systems
* Handle administrative tasks such as scheduling meetings, preparing documentation, and responding to general enquiries
* Identify potential issues in the claims process and escalate to the appropriate department when necessary

Key Requirements :

1. 2+ years previous experience in a claims administration role - our client may also consider a relevant Graduate or a candidate with insurance or financial services administration
2. Knowledge of property related claims and principles preferred
3. Excellent communication skills, both written and verbal
4. Strong organisational skills with the ability to multitask
5. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)