Lancashire & South Cumbria NHS Foundation Trust
The post holder will provide a comprehensive administration and information service across the Central & West locality Physical Health teams, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their administration line manager to ensure continuity of a quality service provision.
Main duties of the job
The post holder will have a good standard of education with qualifications in English, Maths and Word Processing. Excellent computer skills are required. One of the primary purposes of this role is to provide a comprehensive reception and administration service and therefore administration experience is essential in order to provide a professional service to the clinical teams.
Experience of dealing with people is also essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills. The post holder will be required to work both as part of a team and on their own initiative.
Job responsibilities
Please see attached the job description and person specification for more information about this role.
Person Specification
Education/Qualifications
* ECDL or equivalent experience
Knowledge
* Working with databases
* Working with Microsoft Office applications
* Working with NHS data systems such as RiO, iPM, eCPA
* Working in an office environment
* Working with members of the public
* Working in the NHS
* Working in a customer services environment
Skills & Abilities
* Good grammar and numeracy skills
* Excellent keyboard skills
* Data input and retrieval
* Good organisational skills
* Ability to communicate effectively both written & verbal
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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