Blue Yonder WMS Technical/Functional Support Analyst
Whitehall Resources require a Blue Yonder WMS Technical/Functional Support Analyst to work with a key client on an initial 6 month contract.
*This role will involve on site work 5 days per week in Northamptonshire.
*Inside IR35.
Role Description:
Support (Techno-Functional) consultant with 6-12 years of experience in supporting Blue Yonder WMS and Redprarie.
Key Responsibilities:
1. Work as a support consultant providing techno/functional support for Blue Yonder WMS/Red Prarie WMS.
2. Work with customer to resolve issues in WMS areas.
3. Coordinate with BY team to resolve product and performance issues.
4. Work with integration teams for integration issues.
5. Lead customer calls and coordinate with offshore teams.
Key skills/knowledge/experience:
1. 6 - 12 years of BY WMS with experience of support and enhancements.
2. Strong expertise in MOCA Components, MTF, DDA/Pagebuilder, Reports and labels.
3. Strong experience in integration of JDA WMS with a variety of host and destination systems using JDA Integrator/Connect.
4. Provide functional support to BAU activities, product configuration, troubleshooting, batch monitoring, etc.
5. Good knowledge of Inbound, Outbound, Warehouse setup, etc.
6. Knowledge of RF devices and label printing.
7. Knowledge of WMS architecture, key datapoints for Inbound and Outbound Integration with WMS.
8. Knowledge of support process, SLAs, etc.
9. Proven experience of attending and resolving critical issues within tight timelines.
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
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