Main area Admin Grade NHS AfC: Band 4
Contract Permanent: 15 hours a week - Monday and Tuesday. Hours Part time - 15 hours per week (Monday and Tuesdays 9am-5pm)
Job ref 367-ACMS-8928
Employer: Hertfordshire Partnership NHS Foundation Trust
Employer type: NHS
Site: 99 Waverley Road St Albans AL5 5TL
Town: St Albans
Salary: £26,530 - £29,114 pro rata
Salary period: Yearly
Closing: 08/12/2024 23:59
Medical Secretary
NHS AfC: Band 4
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part in our online values questionnaire, which you can find below. When you have finished, you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Lead in the provision of a comprehensive, professional, effective secretarial and administrative service for the well-being team. The post holder is the first point of reference and must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues, and visitors.
The post holder will be required to work independently using initiative and applying a high degree of confidentiality to all of their work. Undertake non-routine duties without direct supervision, working within broad procedural guidelines.
Main duties of the job
1. Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.
2. To be highly skilled and experienced in the full range of secretarial work practices, software programs, and specialised functional terms.
3. To be highly proficient and expert in care notes, advising and guiding others in the team, supporting new users and instructing them as necessary.
4. To use proficient internet skills to access, search and retrieve data relevant to the team.
5. To use touch typing, audio and shorthand skills as necessary in daily work to produce work in a timely manner.
6. To use knowledge and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.
7. To update skills as necessary and attend mandatory training.
8. To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.
9. To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work.
10. To participate in yearly appraisals with supervisor/line manager.
Person specification
QUALIFICATIONS/EDUCATION/TRAINING
* NVQ 3 or equivalent.
* Advanced keyboard skills.
* Experienced at intermediate level in a range of software packages; Word, Excel, PowerPoint.
* Good working knowledge of email and internet.
* Good standard of English.
* Numerate.
* Advanced secretarial skills.
* Experience in a secretarial environment.
* Experience in a mental health environment or NHS.
* Proficient knowledge of PARIS.
SKILLS/KNOWLEDGE/ABILITY
* Evidence of the ability to organise and plan complex events, such as training sessions and therapy groups.
* Proficient in diary management coordinating appointments to ensure best use of Managers’ time.
* Experience of transcribing formal minutes of meetings.
* Experience of supervising and training others.
* Independent/lone working and team working skills.
* Experience of adapting to change and managing work in a changing environment.
* Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work.
COMMUNICATION SKILLS
* Excellent verbal and written communication and presentation skills in person, on telephone, fax or email.
* To be experienced in dealing with people in distress in a calm and confident manner, using de-escalation skills where appropriate.
* To have proven skills and experience establishing effective working relationships with Managers and colleagues.
Additional Information
HPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.
The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.
Infection Control
All our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all roles.
#J-18808-Ljbffr