Senior Team Leader - Nights BSW Timber Solutions, located in Stoke on Trent, Staffordshire, is a well-established processor and distributor of timber products, delivering to hundreds of DIY retailer sites throughout the UK. We are looking for a Senior Team Leader who will report directly to the Shift Manager. As a Senior Team Leader you will be ensuring that the performance standards and service levels are met every day. You will have the responsibility of your own shift that comprises of multi functions. In the main, you will be responsible for: Maintaining a safe working practices in accordance with BSW risk assessments and safe systems of work Delivering an effective Warehouse Operations to ensure customer satisfaction and compliance with departmental Key Performance Indicators. Coaching and Developing the team and assisting with training as required. Support the shift manager in compliance of processes and identifying improvement opportunities Reporting and recording of incidents in line with company policies, conducting investigations which includes root cause analysis and delivering on required remedial actions Colleague engagement through both formal and informal briefings / sessions We are looking for a person with previous team leading and/or management experience who wants to develop and progress within the business. We are looking for an exceptional people leader, who has experience of running an operational shift within a busy warehouse environment. Functional knowledge of SAP is advantageous and good skills on Microsoft packages such as Excel, Word and Outlook will be essential. This position will work a shift of Sunday – Wednesday 10pm – 6am and Thursday 10am-5pm. In addition, this role attracts a competitive pay and benefits package BSW Group BSW Group is the largest timber and forestry business in the UK, with operating divisions spanning the whole supply chain, from tree nurseries and woodland management to sawmilling and pallets. We market 35 million saplings annually through the country’s leading commercial tree nursery, have planted a billion trees through Tilhill Forestry, supply sustainable timber products to an array of industries as BSW Timber, and manufacture millions of pallets a year as Scott Pallets. We work to keep industry moving and aim to be the most technically advanced timber business in the country. BSW operates as a collection of experts – an interconnected circle, where everyone and everything works together, allowing the business to constantly innovate as our people thrive. With an ethos to use everything and waste nothing, we leverage technology and cutting-edge practices to supply the diverse demands of the UK, helping to build sustainable worlds.