Customer Experience Assistant - Box Office (Casual)
Contract Type: Casual
Availability: Evenings and Weekends (with opportunities to pick up extra shifts during the week)
Hourly Rate: £12.00
Closing Date: 01 November 2024
Are you passionate about the performing arts and love being at the heart of the action? Join our vibrant team as a Customer Experience Assistant - Box Office, and help create unforgettable experiences for audiences at Aberdeen's iconic venues: His Majesty's Theatre, the Music Hall, and The Lemon Tree! This is more than just a customer service role—it's your chance to be part of an award-winning creative hub that brings incredible live performances, music, and festivals to life.
With every interaction, you'll be an ambassador for Aberdeen Performing Arts, ensuring that our customers feel the magic from the moment they buy their tickets to the final curtain call. Whether you’re handling ticket sales, welcoming guests, or answering enquiries, your role will be key in delivering world-class service. If you’re tech-savvy, thrive under pressure, and are excited to work with like-minded, passionate individuals, this could be the perfect role for you. Plus, you'll enjoy great perks like staff discounts, flexible working hours, and the opportunity to grow in a dynamic, fast-paced environment where every day is a standing ovation!
Join us in making the arts accessible, thrilling, and unforgettable!
For more information about us, and to apply online, visit our website. Alternatively, send us your CV and covering letter (in a format which is most comfortable to you) which tells us:
1. why you would love to work with Aberdeen Performing Arts
2. why you are perfect for this role
3. how you would create a SPARK (with reference to our values)
You may wish to apply by video or audio in addition to sending us your CV. To do this please ensure it is saved in an easily accessible format and send via a We Transfer link to recruitment@aberdeenperformingarts.com. Videos should be no longer than 5 minutes long (maximum). If you have access requirements or need additional support to apply or to progress your application, please let us know so we can help - this information will not be a factor in our decision making. We run a Guaranteed Interview Scheme, which offers disabled people or those who are care experienced a guaranteed interview, if they meet the essential criteria for the role. Please let us know in your application if you would like to be considered in the Guaranteed Interview Scheme.
Job Description
We are an equal opportunities employer and are committed to the principles of diversity and inclusion in all areas. In that spirit, applicants with diverse backgrounds, experiences, ability and perspectives are encouraged to apply.
Note: This post does not meet the minimum requirements for visa sponsorship under the skilled worker route. We are therefore unable to consider applicants for this post that require sponsorship to work in the UK.
Experience: Customer Service, Customer experience, Front of House, Box Office, Sales, Ticketing, Arts, Events.
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