Veterinary Receptionist - Ark Veterinary Clinic
Practice Site:
1. Ark (Burgess Hill)
Ark (Burgess Hill)
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist/ Patient Care Assistant at Ark Veterinary Clinic.
Location: Burgess Hill
Contract: Fixed Term (finishing in February)
Hours: 21 hours per week
Shift Pattern:
2. Monday 8am-6pm
3. Friday 8am-8pm
4. 1 in 4 Saturdays
Take a look at the practice here:
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
5. Answering phones and booking appointments
6. Responding to queries via phone, in person and email
7. Registering new clients
8. Completing insurance forms
9. Dispensing medications
10. Taking payments
11. Cleaning duties are involved
12. Animal handling
13. Assisting vets and nurses in restraining animals for treatment
14. Cleaning, walking and feeding patients
What we're looking for in our Veterinary Receptionist/ Patient Care Assistant:
15. Previous Receptionist experience is essential, veterinary experience is a plus!
16. Resilient with the ability to cope with potentially distressing and emotional situations
17. An excellent communicator with strong empathy
18. Excellent customer service skills and experience in dealing with members of the public
19. A positive attitude and excellent teamwork skills
20. Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so