RNID Near You Co-ordinator (East Riding) Remote working in East Riding of Yorkshire £14,976 pa plus excellent benefits (FTE £24,960) 21 hours per week Permanent You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering: practical hearing aid support information on hearing loss and tinnitus hearing checks You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across East Riding of Yorkshire. You will: Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions. Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required. Work with NHS audiology to induct and train our volunteers to high standards. Promote our sessions to ensure maximum engagement from local hearing-aid users. Ensure all paperwork is processed correctly and reports to stakeholders are timely completed. You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required. We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most. Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do. We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria. Closing date: 22 April 2025. Interviews: 29 April or 1 May 2025.