IT 3rd Line Systems Administrator
Brandesburton, Driffield East Riding
£30,000 - £33,000 per annum
Commutable from Market Weighton, Hull, Beverley, Goole, Driffield, East Riding
Permanent full time role – Hybrid working available
Working Monday to Friday (Mon-Thurs 8:30am – 5:00pm, Fri 8:30am – 4:30pm)
Hawk 3 Talent Solutions are looking for an experienced 3rd Line Systems Administrator to join a forward thinking established company based near Driffield, East Riding.
The Role
We are looking for a highly motivated IT Systems Administrator seeking to make an immediate impact to the organisation. As a member of the Technical Services team, the successful candidate will be innovative, collaborative and driven and ultimately responsible for providing 3rd line IT support to the business.
Working to ITIL principles, the successful candidate will be working with all infrastructure servers and services and assist with monitoring all to ensure a high level of support and continued operational effectiveness for all users.
Duties
1. Perform in-depth diagnostic tests and troubleshooting including root cause analysis to identify customer issues and determine resolution pathways
2. Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolution(s) ...