From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.
People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. In this role, you will be responsible for building rapport with new and existing clients, who could range from sole traders to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you:
* You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process.
* You must have the ability to build and maintain strong relationships with internal stakeholders, clients, and external contacts to ensure we meet expectations and compliance standards.
* You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.
* You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and further your professional qualifications.
* You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution, and to facilitate informed analysis.
Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer:
* 22 days holiday (plus bank holidays), increasing through length of service.
* A set of core benefits, designed with your health and financial protection in mind:
o Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen.
o Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
o Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
o Access to a Healthcare Cashplan, providing a variety of health-related benefits.
* Access to a host of lifestyle and financial benefits that you can choose from:
o Discounts on gym membership across the UK.
o Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
o Access to discounted personal health policies – Critical illness, private medical, dental plans.
o A range of insurance products available commission-free, including home, motor, travel, and specialist vehicles.
o Access to hundreds of high-street retailer discounts.
Diversity & Inclusion:
At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Work Location: In person
Job Types: Full-time, Permanent
Reference ID: R0009061
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