Due to the continued success and expansion of Morrison Telecom Services, we have an exciting opportunity for a Delivery Manager to join our team in Scotland. Reporting into the Head of Civils Build, this Management Leadership role will have full responsibility for driving overall operational delivery of civils work within Scotland. Morrison Telecom Services delivers service excellence on a nationwide basis.
The role & responsibilities: The role holder will be instrumental in providing leadership, setting direction, and developing opportunities to improve efficiency, effectiveness, and customer service through empowering and inspiring their operational field engineering management team and team members, whilst maintaining a strong safety 'zero-harm' and performance leadership culture so that our people work safely and flourish to deliver the best possible business and customer outcomes. Building and maintaining collaborative relationships with internal stakeholders, external partners, and customers is vital for optimal delivery and future growth of this key workstream.
You will:
1. Be results-driven with a focus on operational rigor and integrity.
2. Develop a high-performance customer-centric culture, with a commercial focus.
3. Make informed decisions by understanding the detail, supported by data.
4. Right-size operational teams to ensure sufficient civils crew capacity exists to underpin customer commitments.
5. Be accountable for creating a safe working environment with a zero-harm culture, ensuring teams are trained appropriately and sufficient governance is in place to ensure all health and safety checks are completed within the required timescale and quality.
6. Champion an ethos that strives for continual improvement and challenges the status quo at all levels.
7. Be commercially aware with performance leadership techniques that deliver sustainable growth and address behavioral and compliance issues following our processes and procedures.
8. Lead, empower, engage, and motivate your people to be the best that they can be.
9. Focus on people leadership development, including succession planning, training & development of your teams.
10. Be accountable for owning the relationship with operational partners such as Back Office whilst challenging stakeholder performance.
11. Present to a wide audience of people on a frequent basis that portrays why Morrison Telecom Services should remain as the partner of choice.
12. Manage risk, jeopardy, and protect the contract by building and maintaining excellent relationships with all key stakeholders, including Clients, Directors, Senior Management Team colleagues, subcontract suppliers, and the direct labor workforce.
13. Be a true customer champion, with the ability to be solution-focused, demonstrating customer empathy in everything you do.
Minimum Requirements:
1. Delivery & program management level experience within the Telecoms sector.
2. Civils management experience.
3. Strong leadership abilities with proven experience leading successful engineering teams and managing operational risk.
4. Demonstrable record of performance leadership and coaching for performance.
5. Self-motivated, result-driven, and thriving in a busy working environment.
6. Dynamic leadership capability, understanding culture and what it means to cultivate a leadership mentality.
7. Renowned for creating sustainable performance through personal leadership and the ability to build brilliant teams.
8. Strong commercial management skills.
9. Strong communication skills and the ability to build solid relationships with key stakeholders.
10. Proficient in the use of systems with the ability to use Excel and PowerPoint to build compelling stories.
We promise development and reward opportunities for those who have the passion, enthusiasm, and work ethic to harness them. Our benefits include:
* 25 days annual leave + Bank Holidays
* Access to our staff discount portal
* Enrolment into our pension plan
* Group life assurance
Inclusiveness: As a member of the Disability Confident Scheme, we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
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