Job summary Are you passionate about admin role? We are looking for a proactive enthusiastic and organized admin to join our professional administration team. We welcome your application to join our community care beds (CCB), providing support for Leeds patients. Home first is the ideal outcome for many patients leaving hospital, but a temporary stay in a setting that is a homely environment that can provide 24-hour care is sometimes required. The community care beds do this, enabling early discharge from hospital and reducing hospital admissions. The community care beds service delivers complex care whilst empowering patients as part of a wider multi-disciplinary team. This is a city-wide post. Driving is essential for the post holder, as it will require driving between the hubs. Main duties of the job The administrator role supports the provision of efficient and effective administrative services to the organisation in order to meet identified business needs. - Provide excellent customer service during face-to-face/telephone reception service using verbal and written communication to liaise with staff, directorates, the public, patients, and visitors. - Deal with queries, either via telephone, face to face, or electronically, promptly and efficiently to ensure that accurate and quality information is provided. Service is provided to staff and visitors. - Work in close relation with the discharge coordinator and admin team. - Book transport for patients discharge -Hire specialist equipment as per therapy team request - Create various reports and monitor the shared mailbox. - Maintain stock levels as required, escalating replenishment requirements. - Ensure all responsibilities for repairs are discharged in a timely manner to avoid disruption to service delivery. For additional information, please contact : Dutu Dumitru Dutu.dumitrunhs.net About us Working for Leeds community Healthcare NHS Trust Who are we? Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council. We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring. Perks of the job Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab. Right to Work This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply. Date posted 05 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 to £23,615 a year Contract Permanent Working pattern Part-time, Flexible working Reference number VPA5A18D37 Job locations Citywide Leeds Community Healthcare Trust, Building 3, White Rose Park Leeds LS11 0DL Job description Job responsibilities The Administrator Role supports the provision of efficient and effective administrative services to the organisation in order to meet identified business needs. This role is often the first point of contact into a service and may involve a range of tasks including providing a reception service, meeting and greeting visitors to the building and undertaking a range of administrative services e.g. dealing with post and parcels, replenishing/ordering stock, record keeping, referral management, booking appointments, signposting appropriately. The post holder will be a team player and will actively contribute to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with customer focus. Job description Job responsibilities The Administrator Role supports the provision of efficient and effective administrative services to the organisation in order to meet identified business needs. This role is often the first point of contact into a service and may involve a range of tasks including providing a reception service, meeting and greeting visitors to the building and undertaking a range of administrative services e.g. dealing with post and parcels, replenishing/ordering stock, record keeping, referral management, booking appointments, signposting appropriately. The post holder will be a team player and will actively contribute to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with customer focus. Person Specification General Requirements Essential Please refer to the Job Description and Person Specification attached in the supporting documents section. Desirable Please refer to the Job Description and Person Specification attached in the supporting documents section. Person Specification General Requirements Essential Please refer to the Job Description and Person Specification attached in the supporting documents section. Desirable Please refer to the Job Description and Person Specification attached in the supporting documents section. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leeds Community Healthcare NHS Trust Address Citywide Leeds Community Healthcare Trust, Building 3, White Rose Park Leeds LS11 0DL Employer's website https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab)