Care Provision To oversee the planning and facilitation of care delivery to patients and families in the community setting. Responsible for ensuring accurate assessment of care needs is undertaken along with appropriate individualised care, reviewing and evaluating as required. Responsible for the holistic assessment, planning, implementation and evaluation of the needs of the patient. Ensure risk assessments are undertaken, actioned and the incident reporting process is followed. To contribute to the review of clinical standards and practice, with particular attention paid to the drive for the application of policies/procedures and evidence based practice. Awareness of EMIS Web supporting colleagues with training and use of new system. Provide Expert advice on symptom management to GPs or other professionals, patients and families. Manage complaints in line with Hospice policy. Escalating as appropriate. To deliver an advanced level of rehabilitative palliative care for patients with complex needs in order to enable people to live fully until they die. Communication Ensure effective network working relationships with relevant organisations, primary care and other hospices as necessary to maintain effective patient and family care. Ensure the nursing voice is represented (including in ethical decision making) Ensure nursing staff maintain clinical records in line with hospice and Nursing and Midwifery Council (NMC) guidance. Encourage patients/relatives/carers to express what is important to them to identify their needs, ensure that this information is recorded and informs the care plan. Ensure nursing staff recognise and report any concerns or changes in patients condition and or familys wellbeing to colleagues. Onwardly refer patients and families to core hospice services. Promote collaborative working and effective communication between all members of the Hospice multidisciplinary team (MDT). Promote awareness of child and adult protection issues policy and guidelines. Quality, Improvement, Audit & Research Awareness of data being captured accurately which feeds into end of month NHS reporting requirements to agreed deadlines. Identifies and supports audits and evaluation of work. Actively promote the use of outcome measures (OACC) so as to improve care planning and case management. Works with other disciplines to integrate best practice tools to minimise duplication of elements of care. Guarantee that there are systems in place to provide opportunities for both formal and informal user feedback. Health and Safety Act at all times to promote the safety and wellbeing of staff members, patients, relatives and carers. Ensure nursing staff adhere to all safe systems of work to minimise risk and hazards, undertake risk assessments, document and implement risk reducing measures. Responsible for ensuring the Hospice Lone Working policy is adhered to by all community staff visiting patients in their homes. Be aware of own limitations and when to seek advice and help. Education Participate and facilitate clinical and educational activities in collaboration with the inpatient unit lead nurses, creating a positive learning environment to enhance development in specialist palliative care. Attend mandatory training and service training opportunities. Develop and maintain own knowledge and skills in palliative care. Act as a role model to new staff members