Water Country Retail Team Member
Apply locations Water Country, 2300 Lafayette Road, Portsmouth, NH 03801, United States of America posted on Posted 2 Days Ago job requisition id JR105307
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
We are currently looking for a:
Water Country Retail Team Member
Roles & Responsibilities:
* Welcome and greet all guests with a smile as they enter retail locations
* Initiate conversations with guests and assist with any questions they may have regarding our merchandise or souvenirs
* Maintain a general knowledge of all available merchandise to assist guests with questions regarding our products
* Attempt to increase revenue by utilizing various sales techniques, such as suggestive selling or upselling
* Resolve guest concerns in a courteous and prompt manner
* Promptly communicate potential issues or complaints to retail or park leadership, as needed
* Operate all POS equipment accurately to finalize all purchases
* Ensure merchandise is well stocked, organized, and presentable
* Refold or rehang clothing items as necessary
* Ensure the retail locations are clean and safe for our guests
* Rotate food and beverage products according to department standards
* Ensure that the retail space is free of tripping hazards or any other threats that could potentially injure a guest or another employee
* All other duties assigned by leadership
Education & Experience:
* No education required
* Previous work experience is not required
Language:
Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
* Must be at least 14 years of age to comply with NH Child Labor Laws
* Ability to work flexible schedule, including evenings, weekends, and holidays
* Must have reliable transportation to and from your scheduled shift
* Ability to comply with all uniform policies
* Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
* Ability to positively engage with guests to promote sales and customer satisfaction
* Previous experience with Point of Sale (POS) technology and PCI compliance a plus
* Ability to follow direction, multi-task, and work as part of a team as well as independently
Physical Requirements:
* Ability to stand, walk, and remain on feet for majority of the workday
* Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
* Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Working Conditions:
* Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
* Some exposure to dust and chemical cleaning agents
Team Member Benefits:
Working at Water Country is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Water Country employee, you can be the smiling face that makes a great first impression for incoming guests, a lifeguard who soaks up the sun while keeping guests safe, or a maintenance technician that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
* Flexible schedule
* Ability to cross-train and learn unique skills across various departments
* Free admission to Water Country and all Palace Entertainment parks on your days off
* Invitations to exclusive company-sponsored employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Water Country. Apply today!
Do not miss the chance to spark your career now!
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