Salary - Competitive
Work Type - Hybrid
Job Location - HAWESWATER - LINGLEY MERE, LINGLEY MERE, LINGLEY GREEN AVENUE, GREAT SANKEY, WARRINGTON, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Job Purpose
From day one you will support delivery of the Operational Excellence roadmap to United Utilities. As an Operational Excellence Specialist, you will play a leading role in transforming our organisation to deliver greater efficiency, quality, and performance. You will work across departments to identify opportunities, implement improvements, shape and embed a culture of continuous improvement throughout United Utilities.
Job Accountabilities
* Be part of a great team, working hard to create a culture of continuous improvement across a mix of field and office based functions in the North West.
* Identify and lead step change process improvements that make a real difference to UU customers and colleagues.
* Design and deliver training to our leadership community in Lean and Six Sigma techniques.
* Facilitate Value Stream Mapping, Customer Journey Mapping and Kaizen events to identify waste within existing processes and recommend practical solutions.
* Coach managers across the organisation in application of lean and operational excellence to tackle a wide range of challenges.
* Coach our community of Green Belts to accreditation and support an engaging and highly practical learning experience for them.
* Work closely with the organisations senior leaders to drive better environmental and customer outcomes through Operational Excellence.
Knowledge and Skills
We are looking for a proactive and results-oriented individual with a passion for operational excellence and a proven track record in delivering measurable improvements.
* Lean Practitioner, Green Belt, Black Belt, Master Black Belt or equivalent certification.
* Strong coaching and influencing skills – able to inspire others to try new ways of working.
* Experience in deployment planning for operational excellence, continuous improvement and/or process excellence.
* Track record of results through leading process improvement projects and a strong drive for results.
* Sound analytical skills and the ability to interpret data and complex processes and to present insights in a compelling way.
* Excellent communication, influencing and stakeholder management skills.
* Demonstrate persistence, enthusiasm, self-confidence, self-awareness and an ability to learn.
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