Freight ForwarderExport / Import / Export / Import / Export / Import Benefits: Growing business offering development and promotional opportunitiesWorking within a smaller team within a big organisation, our client is looking for an experienced Senior Freight Forwarding Operations Clerk who is competent in multi modal forwarding.You will be responsible for:Supporting the Management with the organisation, and coordination of the import departmentOptimisation of processes and procedures across Air, Road, Ocean, & Cross Trade movementsSecuring a high level of customer satisfaction while complying with customer-specific processes and proceduresCustomer support and consulting as well as acquisition of new customersCoordination of subordinate employees in technical and operational aspectsEnsuring accurate and on time processing of dept billingOptimising and securing the documentation of procedures and processesSupporting and advising customersPreparation of calculations and analyses and presentationsCarrying out customs clearanceHandling correspondence with customers, agents, and service providersExecute all shipments in compliance with all applicable laws and regulations (as applicable).Terrific growth opportunities and a high level of enthusiasm from the client to offer individual growth across the wider group