Human Resources OfficerHuman Resources
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Human Resources Officer to join our talented Human Resources team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Human Resources Officer, your key focus will be to:
* recruit up to and including the Assistant Manager level
* manage Employee Relations cases, including disciplinary, grievance, and sickness counselling meetings
* carry out Exit Interviews and Internal Colleague Satisfaction Surveys
* carry out the ‘temperature check’ chats with new colleagues or ‘colleagues at risk’
* plan, organise and execute Colleague Events (wellbeing, DEI, sports, social, celebrate success and community events)
* recognise the personal events with our ‘Our People Our Pride’ program such as births/marriages/sickness – via REACH (reward and recognition) platform and/or arranging a card/gift as appropriate
* assist in the delivery of Hotel Induction and any other training as appropriate
* assist and participate in any project work identified as significant in adding value to the business, its colleagues and HR agenda
ABOUT YOU
* previous experience in a Human Resources role in hospitality industry
* Level 3 CIPD qualification or working towards it
* previous experience of recruitment
* previous experience of handling disciplinary and grievance situations
* strong decision making ability
* ability to influence at any level
* excellent communication skills, both written and verbal
* a warm, welcoming and friendly approach
* strong desire for own continuous personal development – curious personality and ability to keep abreast of latest HR trends and upcoming Employment Law changes
YOUR BENEFITS
Financial Wellbeing
* Paid Overtime
* Discretionary Service Charge
* 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
* Access to Wagestream – a salary advance benefit
* Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
* Discounted accommodation at The Langham, London for you and your family
* Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
* Up to £750 Recommend a Friend referral bonus
* Seasonal Travelcard loan
* A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
* Company pension plan
* Life insurance
* Discounts in various high street and online shops
Mental Wellbeing
* Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
* Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
* 2 staff parties per year and several colleague events
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