Are you passionate about delivering exceptional customer service? Do you thrive in a welcoming, professional environment? Join TMS Motor Group, a family-run company, as a Showroom Host at our brand-new, state-of-the-art Volvo showroom in Leicester.
About the Role
As the face of our showroom, you will play a pivotal role in ensuring our customers receive a warm welcome and a seamless experience. Your responsibilities will include:
* Greeting customers and directing them to the appropriate department (Service or Sales).
* Making drinks and offering fika to our customers to enhance their visit.
* Answering and handling telephone calls via the switchboard, ensuring efficient routing to the relevant team.
* Providing a friendly and professional first impression of TMS Motor Group.
This role requires someone with a genuine passion for outstanding customer service and a commitment to delighting our customers every time they visit.
Working Hours
* Monday to Friday: 08:30–18:00
Why Join Us?
At TMS Motor Group, we value our team and offer a comprehensive benefits package, including:
* Contributory Pension Scheme.
* Private Medical Insurance (after 3 years of service).
* Life Insurance (after 3 years of service).
* Discounted Car Purchase Scheme.
* Discounted Service/Parts/Bodyshop Scheme.
* Staff New Car Scheme.
* Manufacturer training and development opportunities.
* Staff Referral Scheme (£250 for successful referrals after 3-month probation).
* Birthday and year-end gifts.
* Mental and physical health and wellbeing support through the BEN charity.
About You
We’re looking for a professional and approachable individual who:
* Understands the importance of exceptional customer service.
* Has excellent communication and interpersonal skills.
* Is confident handling a busy environment and multitasking effectively.
About TMS Motor Group
As a family-run company, we take pride in our commitment to excellence, both for our customers and our team. Join us and become part of a supportive, dynamic organisation where your contributions are valued.
Apply Now!
If you’re ready to take the next step in your career and think you’d be a great fit for this role, we’d love to hear from you.
TMS Motor Group – Driven by Excellence.
Ref: TMS-045
Salary: Competitive salary available for the successful candidate.
Benefits: 25 Days Annual Leave (Plus 8 Bank Holidays) - Contributory Pension Scheme - Discounted Car Purchase Scheme.
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