You will be joining a friendly and dynamic 3rd line support team within the Technology function, based across the UK and Poland. The team consists of 6 members and is responsible for the provision and upkeep of all web-related services offered for the firm. The primary purpose of the role is to deliver, maintain and support all our web-facing on premise, Azure hosted, cloud and SaaS web applications in a high-availability and fast paced environment. The role requires a high degree of collaboration with stakeholders outside of the Technology function. There will be direct internal collaboration, and with 3rd party suppliers and vendors to ensure that the services meet our customers’ needs. The role forms part of the Global Infrastructure Team and will work closely with our web development team. An awareness of DevOps and the ability to contribute, communicate and maintain a positive attitude to challenges will be key. We are looking for at least 5 years’ experience within an operational role 3rd line role, ideally within global organisations. Technical Experience - IIS. Microsoft Azure, Azure DevOps, Release Pipelines, load balancing Familiarity with the AZ-900 syllabous, reflecting a foundational understanding of cloud services .NET web applications using the .NET framework Strong understanding of Apache Tomcat and Java Load balancing (Azure Loadbalancing and F5). Single sign-on solutions (SAML, Okta). PowerShell and Scripting Certificate management, Security Patching & Vulnerability Management Basic SQL Scripting and database management Operational infrastructure support experience in a 2nd or 3rd line role. Enterprise Infrastructure, including MS AD, SCCM, SCOM, Windows Server OS. Basic networking concepts, diagnostic tools such as Wireshark or Fiddler Analytical tools such as PowerBI, Webtrends, Tableau, Excel. Role / Tasking – Management, and deployment of technical system, configuration changes. Create and maintain technical documentation and knowledge base articles. Effective & strong verbal and written communication skills with the ability to present complex technical information clearly and concisely. As a successful candidate you will work alongside a team of skilled, service focused operational support staff responsible for the administration and delivery of all web-related services within Linklaters. Candidates will demonstrate excellent technical proficiency, and analytical working practices across a range of diverse enterprise technologies as outline in this job spec under “Your Experience”. Be able to work as part a wider technology team, reporting to and working alongside our UK and Warsaw based team. Linklaters engages with a third-party provider for the provision of contractor and temporary staff. Therefore, upon acceptance of a temporary role at Linklaters, you will be engaged under a contract for services through our preferred third-party provider. You will not be employed by Linklaters, or have any employment or worker relationship with Linklaters. Linklaters is a global law firm, with 30 offices in 20 countries worldwide. We have been named as one of The Times’ Top 50 Employers for Gender Equality for the 10th year running, recognised by Stonewall as a top 10 employer for LGBTQ inclusion, and by the Social Mobility Employer Index as a top employer for advancing social mobility. We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further. We also recognise that women, especially, may hesitate to apply if they feel they may not meet every requirement listed despite being excited by the role. If this sounds like you, we’d really encourage you to apply. Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to this role must be directed to the recruitment team ( tempbtrecruitmentlinklaters.com ) and not partners, practices or stakeholders.