Directorate of Technology, Estates & Facilities - Accommodation, Campus & Commercial Services This role is part of the Campus Safety team within the Directorate of Technology, Estates & Facilities (DTEF) who are committed to creating a safe and secure environment for students and staff, a place where everyone feels safe and welcome. The Campus Safety Team operates 24/7, 365 facilitated by a flexible shift pattern to meet the needs of a modern University community. The team is also the primary point of contact outside of normal working hours. Our operational capability is enhanced by a suite of modern technology managed from our state of the art central Campus Safety Hub which underpins our service provision across campus. Role The Campus Safety Team is the first point of contact for security, medical, social and wellbeing related issues, providing advice and guidance to stakeholders at all levels across the university on safety and security related issues. We provide a friendly and high visibility presence to help keep all our people and assets safe and secure. Regularly contributing at events to promote our team, encourage personal safety and to create an environment where everyone feels safe. Skills, Experience & Qualification needed Hold a current valid driving licence that must include Cat B Level 2 qualification including Maths and English. (Qualifications at this level include five GCSEs at grade A-C/ grade 4-9. Please view the full list .) We also welcome applicants with equivalent non-UK qualifications or equivalent professional experience. You will be an excellent communicator and problem solver who is professionally curious and has the ability to connect with a diverse range of students, staff and stakeholders to grow a culture of safety and wellbeing. You will have an approach to the role that delivers flexibility, professional resilience and a desire to deliver excellent service in challenging and often complex circumstances and environments. You will be a team player who embraces diversity and inclusivity, a person who will be willing to go the extra mile to help someone in need of support. Experience of working in customer focussed environment and managing expectations Ability to work unsupervised and as part of a team Ability to deal with challenging situations and incidents of conflict, reacting appropriately to the circumstances Must be able to undertake physical aspects of the post Be prepared to work unsociable hours and participate in shiftwork covering 365 days a year Ability to fulfil the requirement of a DBS check Evidence of upholding our behaviours as detailed in the job description Interview date: 25th & 26th November For informal enquiries: please contact Chris Fielding at chris.fieldingyork.ac.uk Condition of employment This role is exempt from the Rehabilitation of Offenders Act. Consequently, all applicants will be asked to declare both unspent and spent convictions on their application form. Appointment of the successful candidate will be conditional on a Disclosure and Barring Service check. The University strives to be diverse and inclusive – a place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. EqualityatYork