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Account Manager - Northwest WA
An impactful permanent, full-time position based in Perth with regular travel to the NW (i.e. Port Hedland, Newman, Karratha). Generous salary package including TOT (Fully maintained vehicle) and Sales Incentive Scheme Opportunity.
Supporting the business to deliver exceptional results. Working for the world's leading sustainable building materials company, Holcim.
As a global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success.
About the opportunity:
In this key Perth-based role, you will be responsible for Aggregates sales across Northwest WA in a true end-to-end account management role. The role will involve frequent travel to the NW (primarily Port Hedland, Newman, and Karratha). You will deliver agreed sales targets and business goals through maintaining a structured contact plan that is continually tailored to establish and improve relationships with new and existing customers.
Duties and Responsibilities:
1. Develop and maintain a structured customer contact plan within the territory in line with targets.
2. Maintain and enhance positive working relationships with assigned customers to build customer loyalty and maximize the likelihood of winning future business.
3. Identify and thoroughly follow up all new business, product and/or project opportunities within the territory.
4. Resolve customer issues, disputes, and/or complaints, both onsite and offsite, in a prompt and professional manner.
5. Ensure all customers are trading within their allocated credit limits and continually identify and assist in managing risk.
6. Proactively promote the full product and service range within the territory to maximize up-sell and cross-sell opportunities.
7. Identify appropriate new business opportunities and/or projects within the allocated territory and generate, qualify and convert new leads and/or projects in line with allocated budget targets.
8. Ensure all tenders and quotes for projects are carried out in accordance with the approved processes.
9. Work collaboratively across business functions (Operations, Technical, and Logistics) to maximize business performance.
About You:
Experience in B2B sales/account management ideally gained within the construction materials or related sectors (preferred). Relevant tertiary qualifications are an advantage but not essential. Strong commercial mindset with a demonstrated ability to generate new business whilst maintaining existing customer relationships.
Highly motivated and self-confident in your dealings with clients, sales staff, and team members. Some logistics/inventory management experience is ideal. Strong written and verbal skills with the ability to communicate openly and effectively with stakeholders at all levels.
Ability to work autonomously and with high-level time management skills. A strong team player with the ability to put together solutions that add value for your customers. A high proficiency in Word, Excel, PowerPoint, SAP, and other systems required to do the role effectively (i.e., Sales Force and tender portals).
Please note: You must have the ability to travel to Regional WA on a regular basis.
This is an outstanding opportunity to join our high-performing team and to contribute to our world-leading business.
Why Holcim?
We will invest in your growth, providing you with direction, leadership, and recognition within a supportive management setting. We will value your contribution and nurture your personal and professional development in a culture focused on the recognition of effort and reward for achievement and an inclusive and friendly team environment.
We don't just offer jobs - we offer long-term careers with a deep and diverse structure which affords a great number of cross-functional pathways available as you progress your career. If you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.
Apply now! Candidates must hold valid Australian work rights with no restrictions on employment duration or hours. Holcim will not accept unsolicited resumes from third-party recruiting agencies in response to job postings.
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