PRODUCT GOVERNANCE MANAGER
LONDON, LEICESTER OR BEXHILL - HYBRID
UP TO £70,000
Join a leading insurer In this key role, you will be responsible for developing and implementing a robust product governance framework to ensure the delivery of positive consumer outcomes and compliance with regulatory requirements.
THE ROLE
* Develop and apply an effective product governance framework for:
o New product development and changes to existing products.
o Annual Product Reviews and Value Assessments.
o Regular monitoring of key performance indicators (KPIs) to identify risks to consumer outcomes and propose action plans for resolution.
* Ensure the delivery of positive consumer outcomes and promote activities that prioritize customer best interests.
* Serve as the "voice of the customer" in business initiatives, safeguarding regulatory compliance and enhancing consumer outcomes.
* Oversee and coordinate updates to key customer documents through the Policy Wording Forum, ensuring policy wordings (Common Policy Wording) accurately reflect the coverage provided by products.
REQUIREMENTS
1. An insurance practitioner with excellent knowledge of FCA regulations including PROD and ICOBs and the ability to take a pragmatic approach to application.
2. Experience of working within the highly r...