National Parts Sales Manager
Location Solihull
Salary - £65000 - £70000 per annum
Full time
What are the benefits?
One off £500 per annum holiday bonus when you take 5 days off in one block
Bonus scheme based on the performance of the company
Private medical insurance (BUPA)
Competitive Company Pension Scheme
Secure employment with a longstanding supportive business with opportunity for advancement
Annual pay reviews
25 days holiday (plus statutory days) per calendar year - 5 days more than the legal requirement
£500 Referral Scheme
Death in service for employees
Employee assistance programme - offering free wellbeing (mental and physical) and financial advice and support which offers access for you, your partner and children under 18 for a Digital GP
Employee discount scheme including restaurants, holidays, retail vouchers and more
Cycle to work scheme
Full training, equipment and PPE provided
Long service awards
Company share purchase opportunity
Free parking
Division Aftersales reporting to the Aftersales Director
We are recruiting for a Senior Position within the Aftersales team, accountable for creating and delivering the parts sales business strategy, leading to customer satisfaction and parts sales growth.
You will be able to lead and manage the parts sales team to achieve declared budgets and KPI's.
We are looking for someone who can create, analyse, and manage impactful marketing strategies including digital communications and leading domestic and international shows where required.
Key duties and responsibilities
Parts Sales:
Develop and implement robust strategies for parts sales
New business development leading to increased customer base and parts sales
Research, organise, and lead relevant shows and exhibitions both UK and international
Create and strengthen existing customer and supplier relationships
Continually review market trends to ensure parts sales are aligned to demand and price
Business Growth
We are ideally looking for a candidate that has good experience of creating campaigns to increase growth to existing clients and generating new business who will -
Develop and implement effective marketing strategies targeting prospect customers
Undertake extensive market research leading to new customer and product opportunities
Delivery and ongoing management of digital marketing campaigns
Proactively meet customers and suppliers to develop new business ideas and objectives
Directly manage our parts sales website to ensure content and functionality is relevant
Leadership:
Demonstrate a supportive approach to all staff focussed on employee engagement
Lead, drive and motivate employees to achieve business KPI's and goals through objectives
Carry out documented performance reviews, provide feedback and agree improvement tasks
Embrace and demonstrate a strong, inclusive, and collaborative team ethos
Proactively deliver the aftersales strategy through effective communication and objectives
Role Requirements:
Experience:
Previous senior management level experience in a National aftersales parts environment
A proven track record of developing and implementing documented parts sales strategies
Proven experience in designing and leading parts sales campaigns
Demonstrable high degree of commercial understanding relating to profit and loss
Prior experience of analysing complex data to increase parts sales and improve availability
Skills:
Strong interpersonal and team management skills
Highly organised and self-motivated
Ability to create regular and detailed reports
Demonstrable evidence of creating and embedding KPI's and objectives
Good communication skills and the ability to work on your own initiative
Be an effective team player and actively contribute to our continual improvement culture
Computer Literate including all MS Office Applications
Strong organisational, process and project management skills
Regular interactions required for job role:
Customers, Suppliers, Aftersales Director, Parts Sales team, Internal departments
Measurement - Key Performance Indicators:
Achieve declared budget
Departmental performance KPI's (revenue, profit, margin, order volume, returns)
New business customers
Regular campaign delivery
This is a career opportunity for a market leading company that offers extensive employee benefits and invests in its employees.
For the right person an opportunity to take ownership and develop and progress the parts division. which is a critical profitable part of the business.
Please apply with your CV in the first instance.
Wright Staff are acting as an employment business in relation to this vacancy.