Job Title: Conveyancing Assistant
We have a vacancy for a Conveyancing Assistant to join our Shared Ownership Resales team based in our Canterbury office. This is a full-time office-based role covering 08.30 – 17.00, Monday to Friday, and is inclusive of a one-hour lunch break.
This is an admin and customer service role where you will be working alongside and supporting an experienced Conveyancer. You will become the main point of contact on client files, dealing with clients, Housing Associations and their solicitors, estate agencies, mortgage companies, and mortgage brokers. You will also support your Conveyancer by dealing with admin tasks which will assist in progressing sale and purchase transactions.
Prior experience is not a requirement (though experience in conveyancing would be advantageous), but having a positive, flexible, and professional approach is a must. Full on-the-job training will be provided.
Key Duties of the Role:
* Supporting clients from the point of instruction to exchange with regular communication and updates (by both telephone and email);
* Preparing documentation for clients to read and sign on both sale and purchase transactions;
* Utilising third party websites such as Land Registry, Lender portals, and search company portals to progress transactions;
* Providing regular communication with housing associations, estate agencies, solicitors, mortgage lenders, and mortgage brokers on behalf of the client;
* Undertaking additional tasks as deemed reasonable to meet the needs of the team in delivering excellent customer service.
Requirements for the Role:
* Client and customer service focused with the ability to maintain effective communication throughout the process;
* Ability to prioritise your workload;
* Efficient use of IT systems;
* Good interpersonal skills and telephone manner;
* Highly organised with a keen eye for detail;
* Good verbal and written communication skills;
* Minimum of 5 GCSEs A – C/9-4 or equivalent is essential, with English Language or Literature being one of the five GCSEs obtained;
* Previous administrative or customer service experience is essential;
* Conveyancing experience is advantageous but not required.
Benefits:
* 20 days holiday plus bank holidays and additional time off during the Christmas closing period;
* Eye care voucher scheme & Flu jab vouchers;
* Company pension scheme.
You must be eligible to work in the UK.
No agencies, thank you.
We are an equal opportunity employer dedicated to building an inclusive and diverse workforce. We can provide accommodations during the recruitment process upon request. Information received relating to these accommodations will be addressed confidentially.
Job Types: Full-time, Permanent
Pay: From £22,500.00 per year
Schedule:
* Monday to Friday
Work authorisation:
* United Kingdom (required)
Work Location: In person
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