Care Lead (Days) Permanent £13.66 per hour, 40.15 hours per week KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ About KYN KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices. Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London. About the opportunity: As a Household Care Lead you will be responsible for: Supporting the Clinical Lead/Dementia Lead/Nurse in delivering the highest standards of person-centred care to individuals living in a KYN residence whilst preserving their dignity, respect and wellbeing Ensuring the highest standard of individualised person-centred care and attention is delivered by you and those you supervise and in accordance with the residents individual care plan. Issuing a daily report to the person in charge at the end of each shift relating to the care delivered to your designated residents noting any changes in behaviour or physical health Leading, motivating and mentoring your team to ensure that strong relationships are developed with our residents and one another Creating a nurturing environment where our residents and their family feel loved, happy, safe, and secure Acting as a brand ambassador who demonstrates and leads the KYN values About you: You will be patient with the ability to deal with difficult situations with tact and diplomacy You will have the ability to lead and motivate team members and inspire professionalism You will be an effective team player who builds professional and trusting relationships with every member of the team, ensuring they feel valued You will have excellent attention to detail and an ability to anticipate problems before they arise You will have the ability to resolve complaints and investigate and manage incidents effectively and efficiently You will be a compassionate, empathetic, kind, and caring individual Our commitment to you: Competitive salary and benefits 33 days annual leave including bank holidays Complimentary meals, hot drinks, and snacks throughout your shift Bespoke company induction and on-going training programmes at all levels Access to the best-in-class equipment and technology Custom-made uniforms provide Annual bonus (discretionary and scheme rules apply) Employee assistance programme and other attractive wellbeing benefi Discount scheme Company contributory pension scheme & life insurance KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.